Multi-Site Community Director (Active Adult Communities)
About The Position
The Multi-Site Community Director partners with onsite teams across multiple communities to drive occupancy, support daily operations, and ensure every resident and prospect experiences a consistent, high-quality level of service. This is a highly relational, hands-on role where no two days look the same. You will step in where needed, supporting leasing, resident relations, compliance, and community engagement, while ensuring standards are consistently met. Your ability to quickly build trust and bring positive energy will set you apart. This role blends sales, relationship-building, and operational discipline and is well-suited for someone who takes initiative, adapts quickly, and genuinely enjoys connecting with people.
Requirements
- High school diploma or GED required
- 3+ years of property management experience required
- A natural ability to connect quickly and build trust.
- Strong communication skills - warm, professional and confident.
- Highly organized, self-disciplined, and able to manage multiple priorities independently.
- Proficiency with property management software and Microsoft Office.
- Working knowledge of Fair Housing regulations.
- Flexibility to work weekends and some holidays as needed.
Nice To Haves
- Associate's or Bachelor's degree preferred
- Active adult or senior living experience preferred
- Real estate license a plus
Responsibilities
- Support leasing efforts from inquiry to move-in, creating a warm, welcoming, and seamless experience.
- Step into communities as needed to support daily property operations, inspections, and adherence to SOPs.
- Build and maintain strong relationships with residents, prospects, team members, and vendors, earning trust quickly.
- Respond to resident needs with empathy, professionalism, and a solutions-oriented mindset.
- Coordinate and follow up on maintenance requests to ensure efficient resolution.
- Maintain accurate records, including resident files and operational documentation.
- Assist with rent and fee collection as needed.
- Collaborate on and participate in community events and activities in partnership with the Lifestyle Coordinator.
- Assist with team coordination and scheduling to ensure smooth operations.
- Develop local partnerships and referral sources to promote the community.
Benefits
- Collaborative, growing organization that values strong relationships, high standards, and ownership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
