Multi-Site Community Director (Active Adult Communities)

FlourishesConsulting•Columbus, OH

13d•Onsite

About The Position

Our client, Treplus Communities, is seeking a Multi-Site Community Director who brings energy, warmth, and a strong customer-first mindset. This role is ideal for someone who can step confidently into multiple active adult communities to support leasing performance, resident experience, and operational excellence. The Multi-Site Community Director partners with onsite teams across multiple communities to drive occupancy, support daily operations, and ensure every resident and prospect experiences a consistent, high-quality level of service. This is a highly relational, hands-on role where no two days look the same. You will step in where needed, supporting leasing, resident relations, compliance, and community engagement, while ensuring standards are consistently met. Your ability to quickly build trust and bring positive energy will set you apart. This role blends sales, relationship-building, and operational discipline and is well-suited for someone who takes initiative, adapts quickly, and genuinely enjoys connecting with people.

Requirements

High school diploma or GED required
3+ years of property management experience required
A natural ability to connect quickly and build trust.
Strong communication skills - warm, professional and confident.
Highly organized, self-disciplined, and able to manage multiple priorities independently.
Proficiency with property management software and Microsoft Office.
Working knowledge of Fair Housing regulations.

Nice To Haves

Associate's or Bachelor's degree preferred
Active adult or senior living experience preferred
Real estate license a plus

Responsibilities

Support leasing efforts from inquiry to move-in, creating a warm, welcoming, and seamless experience.
Step into communities as needed to support daily property operations, inspections, and adherence to SOPs.
Build and maintain strong relationships with residents, prospects, team members, and vendors, earning trust quickly.
Respond to resident needs with empathy, professionalism, and a solutions-oriented mindset.
Coordinate and follow up on maintenance requests to ensure efficient resolution.
Maintain accurate records, including resident files and operational documentation.
Assist with rent and fee collection as needed.
Collaborate on and participate in community events and activities in partnership with the Lifestyle Coordinator.
Assist with team coordination and scheduling to ensure smooth operations.
Develop local partnerships and referral sources to promote the community.