Multi-Site Assistant Property Manager - Hopkins, MN

Trinity Property Consultants•Hopkins, MN

2d•Onsite

About The Position

The Multi-Site Assistant Property Manager will provide support to two properties in Hopkins, MN: Renew Knollwood East (129 units) and Renew Knollwood West (187 units). Both properties are newly acquired and undergoing exciting unit and building renovations, creating a unique opportunity to be part of a community transformation! This role involves handling assigned duties and tasks for two or more apartment communities, providing superior customer service, assisting in market surveys, showing and leasing units, processing applications and maintenance work orders, and adhering to Trinity operating procedures. The position also includes collecting payments, maintaining resident files, managing move-ins, resolving resident complaints, conducting move-out inspections, and maintaining account records.

Requirements

Two years of experience in residential property management in the Multifamily Industry is required
High school education or equivalent is required
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel, and Outlook
Accurately perform intermediate mathematical functions and use all on-site resident management software functions
Excellent ability to address the needs of residents, prospects, and vendors
Handle high stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing

Nice To Haves

Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
CPM, CAM, RMP, or CMCA Certifications are preferred but not required

Responsibilities

Handle all assigned duties and tasks for two or more apartment communities
Provide superior customer service
Assist in conducting market surveys
Show, lease, and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance work orders
Adhere to the Trinity operating procedures and policies
Receive and process collections in accordance with company standards
Collect past due balances from former community members
Provide clerical and phone support
Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation
Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected to ensure all apartments are move-in ready to Trinity’s standards
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager
Conduct community member move-out apartment inspections and complete deposit accountings with Community Manager’s approval
Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits
Perform additional tasks or duties assigned by Supervisor

Benefits

Medical, Dental & Vision insurance
Free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA
In California, employees can choose between the free PPO-HSA and HMO plan
100% employer paid monthly premium costs for employee dental and vision
FSA & Dependent Care options
401(k) savings with a 2% employer match
Group Life, Long-Term, and Short-Term Disability Insurance
Up to $25,000 of life insurance and AD&D coverage
Paid Holidays & Vacation
Competitive amount of paid holidays
2 – 4 weeks of paid vacation according to years of service
Sick Leave
$1,000 bonus for hires made through employee referrals
Up to 16 hours of volunteer time annually
Employee Assistant Program (EAP)
Health Advocate and Travel Assistance Program
Competitive Bonus & Commission Structures
Opportunities for Advancement
Extensive professional development training
Reimbursement programs
Exclusive scholarship opportunities
Corporate shopping discounts
Appliance discounts
Lifestyle discounts