Multi Site Assistant Manager

BROE Group and it's managed affiliatesDenver, CO
Hybrid

About The Position

The Multi Site Assistant Manager supports the day-to-day operations, resident experience, and financial performance of Country Club Towers, Country Club Gardens and Bayaud Tower. Reporting to the Property Managers, this role helps ensure assigned communities operate efficiently, meet performance goals, and deliver high-quality service through strong coordination, communication, and operational support.

Requirements

  • Strong initiative, accountability, and time-management skills, with the ability to work independently and follow through on priorities.
  • Strong written and verbal communication skills, with the ability to communicate clearly and professionally across audiences.
  • Ability to review and interpret lease documents, policies, and operational procedures.
  • Proficiency with common office software and the ability to use technology for documentation, reporting, and communication.
  • Ability to prioritize competing demands, stay organized, and manage multiple tasks in a fast-paced environment.
  • Detail-oriented, dependable, and able to maintain accurate records and follow established processes.
  • Professional, collaborative approach to resident service and teamwork.
  • Sound judgment, discretion, and the ability to escalate issues appropriately when needed.
  • Commitment to professionalism, confidentiality, and ethical business practices.
  • Ability to provide guidance, coordination, and support to on-site teams across multiple properties.
  • Bachelor’s degree preferred.
  • Five or more years of experience in multifamily housing, hospitality, property operations, or a related field.
  • Must be authorized to work in the U.S.

Nice To Haves

  • Experience with property management platforms such as Yardi, BlueMoon, RentCafe, or similar systems is preferred.

Responsibilities

  • Support core financial and administrative operations, including rent collection, invoice processing, and accurate recordkeeping in property management systems.
  • Assist with property budget preparation and ongoing budget monitoring in partnership with site leadership and other department stakeholders.
  • Help implement short- and long-term operational plans that support occupancy, revenue, expense control, and service goals.
  • Monitor operating expenses against approved budgets and recommend adjustments to support financial performance.
  • Contribute to action plans that align property operations with company goals and performance expectations.
  • Follow established policies and procedures and identify opportunities to improve operational consistency, compliance, and efficiency.
  • Conduct regular property walks and inspections to maintain compliance with company standards, safety expectations, and operational procedures.
  • Support the planning and execution of capital projects within approved budgets and timelines.
  • Help manage operating costs by following established controls and tracking performance against budget.
  • Stay informed on market conditions, pricing trends, and comparable properties to support leasing and retention strategies.
  • Recommend process improvements that strengthen property operations, service quality, and compliance.
  • Communicate proactively with residents regarding account balances, payment expectations, and next steps in accordance with company policy and legal requirements.
  • Deliver responsive, professional service and help resolve resident concerns in a timely and positive manner.
  • Partner with the Resident Services Coordinator and on-site teams to support resident satisfaction and retention efforts.
  • Keep site leadership and team members informed on issues, priorities, and updates that affect property operations.
  • Participate in regular operational review meetings with property leadership and department supervisors.
  • Contribute to cross-property initiatives and support broader company objectives as needed.
  • Support staffing coverage and day-to-day coordination across assigned properties to help maintain service standards.
  • Help coordinate onboarding, training, and ongoing development for property team members.
  • Assist with performance management processes in alignment with company expectations and approved procedures.

Benefits

  • On-site and off-site job-specific training
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid holidays
  • Paid time off based on tenure and company policy
  • Housing or rent discount opportunities for eligible BREG properties
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