Multi-Line Claim Adjuster - Subrogation

Merchants Insurance Group • Buffalo, NY

2d • $60,000 - $75,000 • Hybrid

About The Position

Merchants Insurance Group is seeking a Multi-Line Claim Adjuster - Subrogation to join their Claims Legal team in Buffalo, New York. This role focuses on identifying, developing, and pursuing subrogation opportunities across various lines of business including property, auto, WC, PIP, and general liability claims. The position involves extensive interaction with internal teams, policyholders, agents, attorneys, appraisers, and claim-related service providers.

Requirements

• Qualified candidates will have a 4-year degree or equivalent work-related experience.
• 3+ years of claims adjusting experience with subrogation exposure.
• Working knowledge of property, auto, and liability claim handling.
• Strong knowledge of negligence principles, liability determination, and insurance coverage.
• Familiarity with arbitration forums such as Arbitration Forums, Inc.
• Excellent negotiation, investigation, and analytical skills.
• Strong written and verbal communication skills.
• Ability to manage multiple files and meet deadlines in a fast-paced environment.
• Experience coordinating with legal counsel on recovery litigation.
• Knowledge of evidence preservation and expert coordination.
• Experience with claim management systems (e.g., WINs, ImageRight, or similar platforms).

Responsibilities

• Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
• Manages subrogation files from initial identification through recovery while ensuring timely investigation, evidence review, negotiation, documentation, and compliance with company standards.
• Evaluate liability, damages, and recoverability to determine the viability of pursuing recovery.
• Responsible for the timely investigation, evaluation and equitable recovery of all assigned multi-line claims and subrogation claims.
• Provides a high level of customer service while managing a portfolio of subrogation claims.
• Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.

Benefits

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule.
• Competitive pay scale.
• Company bonus program.
• Generous paid time off package.
• Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree