Multi-Life Case Manager

AcrisureParsippany, NJ
$85,000 - $95,000Onsite

About The Position

This position provides an opportunity to build a career within an exciting market of the insurance industry. This candidate will be integral to the overall management of opportunities from the closed/sold status through policy administration of multi-life, Guaranteed Standard Issue (GSI) programs. The position demands a high level of resourcefulness, effective communication, negotiation skills, and adaptability. GSI Case Managers require critical thinking and problem-solving to drive results and meet the goals of the overall organization.

Requirements

  • Bachelor’s degree or equivalent business experience required
  • Strong growth and business development orientation
  • Proficient in Microsoft Office – Word, PowerPoint, Excel
  • Strong technical aptitude – ability to utilize and leverage technology and systems
  • Strong organization skills/ability to manage multiple demands and priorities
  • Excellent problem solving and critical thinking skills
  • Projects confidence and enthusiasm about the company
  • Outgoing, excellent communication skills – both written and verbal
  • Ability to work/partner with a close team
  • Strong relationship management skills
  • Results oriented
  • Bachelor’s degree or equivalent work experience
  • 5+ years of related industry experience

Nice To Haves

  • Life & Health license preferred

Responsibilities

  • Learn and become an expert in GSI enrollment processes
  • Understand and leverage enrollment capabilities, services and tools
  • Proactively manage communication with the goal of improving enrollment and re-enrollment effectiveness
  • Manage plans based on issued offers
  • Develop and communicate enrollment strategy with both internal/external partners
  • Develop enrollment project plans
  • Develop employee communication and education tools and materials
  • Review eligibility files for quality and accuracy
  • Coordinate billing
  • Process plan terminations and porting of policies
  • Process ad hoc newly eligible enrollments
  • Monitor and manage the progress of assigned programs, ensuring timely processing and resolution
  • Collaborate with underwriters, advisors, and clients to gather required information and facilitate communication
  • Oversee the delivery of policies to clients, ensuring accuracy and completeness.
  • Learn and become an expert in Agency Management Systems

Benefits

  • Comprehensive medical insurance, dental insurance, and vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave and paid paternity leave (including for adoptive parents)
  • Legal plan options
  • Pet insurance coverage
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