MSW Program Coordinator

St. Ambrose University • Davenport, IA

10d • Onsite

About The Position

St. Ambrose University is seeking a collaborative and student-centered MSW Program Coordinator to support the administration, recruitment, enrollment, and delivery of the Master of Social Work (MSW) Program. This position serves as a key resource for prospective and current students while coordinating admissions, marketing, advising support, program operations, and accreditation-related activities. The Coordinator works closely with the MSW Director, faculty, university departments, and students to promote student success and ensure the efficient operation of the program.

Requirements

• One degree in Social Work (BSW or MSW) or a minimum of five years of experience in higher education required.
• Strong organizational, communication, customer service, and project management skills.
• Ability to work collaboratively with students, faculty, staff, and community partners.

Nice To Haves

• Online teaching or online learning support experience preferred.
• Experience working with student information systems, CRM platforms, databases, and reporting tools preferred.

Responsibilities

• Coordinate all aspects of the MSW admissions process, including applicant communication, admissions committee support, decision notifications, onboarding, orientation, and registration.
• Support recruitment and marketing initiatives in collaboration with University Marketing and Communications and the MSW Director.
• Assist with the delivery of online and on-ground MSW programs, ensuring a positive and student-focused learning experience.
• Collaborate with faculty and the MSW Director to maintain program schedules, records, curriculum communications, and accreditation-related documentation.
• Manage student enrollment and admissions data through Slate, Colleague, and related university systems while maintaining data integrity.
• Coordinate advising activities, advisor assignments, registration support, and student plans of study.
• Support meetings, orientations, community-building initiatives, and other School of Social Work activities.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, vision, and retirement plans.
• Generous paid time off and holidays.
• Tuition Remission.
• Professional development opportunities.
• Supportive and collaborative work environment.
• Access to campus amenities, cultural events, and recreational facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level