MS Power Platform Architect

Saxon Global•Dallas, TX

About The Position

This role focuses on designing, developing, and governing Microsoft Copilot Studio agents within a regulated government environment. The architect will be responsible for ensuring solutions are secure, compliant, and meet agency needs, while also providing technical leadership and mentoring. The position involves translating agency requirements into functional Copilot solutions, collaborating with various IT and business teams, and implementing robust application lifecycle management practices. The goal is to leverage AI and automation to improve efficiency and service delivery while adhering to strict governance and compliance standards.

Requirements

5+ years of experience with Microsoft Power Platform (Power Automate, Power Apps, Dataverse).
Hands-on experience building and managing Microsoft Copilot Studio agents.
Strong understanding of enterprise security, governance, and compliance controls.
Experience working in government, public sector, or highly regulated environments (e.g., finance, healthcare, education).
Ability to document solutions clearly for audits, compliance reviews, and operational support.

Nice To Haves

Experience supporting state or federal government IT environments.
Familiarity with records management, data classification, and privacy controls.
Experience extending or governing Microsoft 365 Copilot in an enterprise setting.
Knowledge of accessibility, risk management, and public-sector technology standards.

Responsibilities

Design, build, test, and deploy Microsoft Copilot Studio agents for internal government use cases, including knowledge discovery, workflow automation, and decision support.
Integrate Copilot agents with Power Automate, SharePoint, Dataverse, Microsoft 365, and approved enterprise connectors.
Configure agent topics, actions, and knowledge sources to ensure accurate, traceable, and explainable responses suitable for regulated environments.
Support pilot-to-production transitions using controlled rollout and approval processes.
Collaborate with IT infrastructure teams to enforce Data Loss Prevention (DLP) policies, environment isolation, and role-based access controls for Copilot Studio solutions.
Ensure all Copilot agents comply with state IT policies, data classification standards, privacy requirements, and records-retention rules.
Collaborate with security, legal, accessibility, and compliance teams to address audit findings and risk assessments.
Ensure Copilot solutions meet accessibility (e.g., WCAG 2.1) and public-sector usability standards where applicable.
Define secure Copilot Studio architectures aligned with enterprise Power Platform and AI governance frameworks.
Establish standards for agent design, naming conventions, documentation, and supportability.
Mentor junior engineers and approved makers on Copilot Studio best practices within a controlled governance model.
Serve as a subject-matter expert for Copilot Studio capabilities, limitations, and roadmap considerations in regulated environments.
Implement ALM practices for Copilot Studio, including environment strategy (DEV / TEST / PROD), solution packaging, and deployment pipelines.
Monitor Copilot usage, performance, and reliability; troubleshoot issues and optimize agent behavior.
Maintain technical documentation, runbooks, and operational support artifacts required for audits and long-term sustainability.
Support incident response and root-cause analysis related to Copilot or automation failures.
Translate agency or program requirements into compliant Copilot solutions that improve efficiency and service delivery.
Work with business owners to identify high-value, low-risk AI use cases appropriate for state government adoption.
Provide guidance, demos, and technical reviews for stakeholders, governance boards, and leadership as needed.