MS Dynamics 365 Developer

InnoSoul•Raleigh, NC

2d•Remote

About The Position

The MS Dynamics 365 Developer will be responsible for creating, delivering, and managing CRM applications. This role requires extensive experience in configuring and developing with the MS Dynamics 365 CRM online platform, managing CRM security, and understanding entity management. The developer will work on several key projects including refining the 'Request Impacts' entity to capture data at multiple levels, enhancing the 'Requirement Location and Service Area' functionality, and properly defining service areas for 'Credit Service Area' to ensure accurate credit pool usage. Additionally, the role involves streamlining refund functionality, migrating credit release processes from Excel to CRM, and allocating costs to service areas and mitigation types. The developer will also upgrade revenue functionality to link with customer invoices and vendor refunds, track RFP data within CRM, create a 'STIP Entity' for migration data, and upgrade the STIP module for better mitigation targeting. The position also requires the development of Mitigation Target tables, implementation of sum and calculated fields, data validation and cleaning, report creation, and providing training and project documentation.

Requirements

Create, Deliver and Manage CRM Applications - Required 7 Years
Configure Dynamics 365 - Required 7 Years
Demonstrated experience configuring (and developing) with the MS Dynamics 365 CRM online platform (2011-current versions preferred) - Required 7 Years
Manage Dynamics CRM security - Required 7 Years
Manage entity ownership; manage entity properties; understand system and custom entities - Required 7 Years

Responsibilities

Create, Deliver and Manage CRM Applications
Configure Dynamics 365
Develop with the MS Dynamics 365 CRM online platform
Manage Dynamics CRM security
Manage entity ownership and properties
Understand system and custom entities
Refine the 'Request Impacts' entity to capture data at multiple levels (request impact, permit impacts, request requirement)
Enhance 'Requirement Location and Service Area' functionality by adding new data and fields
Properly define service areas for 'Credit Service Area' to ensure accurate credit pool usage
Streamline refund functionality, ensuring either negative revenue or positive expenditure is generated
Migrate credit release processes from Excel ledgers to CRM
Allocate program costs (including administrative costs) to service areas and mitigation types
Upgrade revenue functionality to link with customer invoices and vendor refunds
Track RFP data and results within CRM
Create a 'STIP Entity' for migration data
Upgrade the STIP module for better mitigation targeting (forecasting, acceptance data, permitted requirements)
Develop Mitigation Target tables to determine snapshot program needs
Implement sum and calculated fields to facilitate data aggregation
Perform data validation and cleaning
Create various reports to extract data from the system
Provide training and documentation for system updates