MS 365 Administrator (SME)

DMI•Atlanta, GA

3d•Onsite

About The Position

DMI, LLC is seeking a MS 365 Administrator (SME) to join their team. This role involves administering and managing Microsoft 365 services, ensuring high availability, and providing expert support for escalated incidents. The administrator will also act as a liaison to Government management and maintain comprehensive documentation.

Requirements

Bachelor of Science in Information Technology or other related field.
8-10 Years of experience
Must be a U.S. Citizen

Responsibilities

Administer and manage Microsoft 365 services, including Teams, SharePoint, OneDrive, MS Office Suite, MS Project, Planner, and other collaborative tools.
Provide site collection administration for MS SharePoint and MS Teams, managing configurations, permissions, and security compliance.
Ensure 99.9% availability for on-premise and Azure-hosted Microsoft 365 services.
Act as a liaison to Government management, coordinating with Teams and SharePoint Services Team management on operational updates and issues.
Analyze and optimize Microsoft 365 application performance, ensuring seamless integration within CDC’s infrastructure.
Provide expert support for escalated incidents, collaborating with internal teams and vendors to resolve complex issues.
Maintain comprehensive documentation of configurations, updates, and best practices to ensure operational continuity and improvement.