Systems Administrator SME

BowheadCorona, CA
$105,000 - $118,000Onsite

About The Position

Bowhead seeks a Systems Administrator Subject Matter Expert (SME) to join our team supporting the Program Office for NSWC Corona in Norco, California. The Systems Administrator SME will work directly with the client analyzing complex and unique technical support assignments and lead or collaborate with other system administrators, cybersecurity personnel, and program analysts within an agile environment.

Requirements

  • A high school degree, or a GED, and more than twelve (12) years of relevant system administration and five (5) years of experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR A bachelor's degree in a relevant field and eight (8) years of relevant system administration, and three (3) years of experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR A master's degree in a relevant field and five (5) years of relevant system administration and experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions.
  • IAT Level II certification is required
  • Must currently hold a security clearance at the minimum Secret level.

Responsibilities

  • Administers and supports daily operational requirements of computer network systems including workstation, file servers, and web servers.
  • Serves as network SME as a leader or contributor with other network SMEs to impact network efficiency, security and the implantation of technical upgrades.
  • Installation of hardware, software, systems upgrades, network accounts, network security, and web page design, interface and updates, and local system design documentation.
  • Ensures Cyber WorkForce (CWF) directives are maintained and up to date with respect to certifications.
  • Supports directives to upgrade, maintain and optimize existing network infrastructure.
  • Maintains, troubleshoots, and implements network security tools including firewalls, anti-virus, and intrusion detection services.
  • Trains staff on software applicable to their position, assists customers with information technology, monitors system configuration (hardware and software), and provides instruction on computers and applications.
  • Answers questions about installation, operation, configuration, and customization.
  • Applies advanced diagnostic techniques to identify problems, investigate causes and recommends solutions to correct common failures.
  • Provides specific support consisting of troubleshooting hardware, software, and network related issues encountered by users.
  • Provides software support including, but not limited to Windows and Linux/Unix operating systems, Microsoft Office Suite, and various specialty engineering and scientific development tools.
  • Performs installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).
  • Assists with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
  • Maintains and develops IT related procedures required to support the organization.
  • Supports working with the organizations Information Systems Security Officer (ISSO) for achieving system accreditation.
  • Provides recommendations to future IT needs of the organization.
  • Maintains data files and monitors system configuration to ensure data integrity.
  • Assists in the preparation of a monthly progress and status report.
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