MRO Coordinator

Kraft Heinz • Holland, MI

4d • Onsite

About The Position

The MRO Coordinator will be responsible for the site MRO purchasing process from request through final receipt and reconciliation. This role involves soliciting and evaluating supplier quotations, generating purchase requisitions, and converting them into purchase orders. The coordinator will source replacement parts, consumables, repair services, and other maintenance-related goods and services, while also expediting critical orders and communicating supply risks. They will identify alternate suppliers and equivalent parts when necessary, and partner with Procurement to leverage preferred suppliers and corporate purchasing strategies. Maintaining accurate supplier, pricing, lead-time, and purchasing information within applicable systems is crucial. The role also focuses on identifying and executing opportunities for cost reduction, supplier consolidation, and improved purchasing efficiency. Additionally, the MRO Coordinator will develop effective working relationships with MRO suppliers, monitor their performance, and escalate recurring issues. They will maintain appropriate documentation for supplier quotations and purchasing decisions, and coordinate vendor visits. The position also involves supporting the negotiation of pricing, freight, lead times, stocking agreements, consignment opportunities, and other commercial terms. The MRO Coordinator will own the day-to-day operation and organization of the MRO storeroom, ensuring accurate inventory quantities, locations, descriptions, part numbers, and equipment associations within the CMMS. They will maintain 100% inventory accuracy through disciplined cycle counting and reconciliation, and establish appropriate min/max levels, reorder points, and safety stock. Critical spare parts must be identified, available, and properly stored. The role requires maintaining clear standards for receiving, stocking, issuing, returning, and transferring MRO materials, and ensuring storeroom organization through 5S and visual management standards. Controlling access and material transactions to minimize unrecorded withdrawals and inventory loss is also a key responsibility. Identifying obsolete, excess, duplicate, and slow-moving inventory and partnering with Maintenance and Finance on disposition is required. The MRO Coordinator will lead periodic physical inventory activities. Furthermore, the role involves partnering closely with Maintenance Planning & Scheduling to ensure planned work is properly materialized, and kit and staging materials for planned maintenance activities. Verifying material availability before scheduled work and escalating shortages is essential. Identifying long-lead or difficult-to-source materials early and coordinating emergency purchasing requirements for breakdowns are also part of the duties. The MRO Coordinator will partner with Maintenance to identify recurring parts consumption and opportunities for improvement. They will ensure MRO goods are accurately received against the appropriate PO and work order, and investigate and resolve discrepancies. Maintaining proper records and ensuring compliance with GAAP, SOX, purchasing authority, and internal financial controls are critical. The role involves partnering with Finance/AP to resolve aged receipts, unmatched invoices, and open POs. Managing MRO inventory with consideration for equipment reliability and working-capital performance, tracking and communicating MRO purchasing and inventory performance against budget, and identifying opportunities to reduce costs are key aspects. Supporting annual budgeting and forecasting for MRO materials is also required. The MRO Coordinator will maintain accurate MRO material master data within SAP/CMMS, ensuring new parts are created with appropriate information and preventing duplicate material creation. They will maintain accurate BOM relationships and equipment-part associations, and periodically review master data quality. Ensuring purchasing, receiving, inventory, and work-order transactions are completed accurately and timely is crucial. The role serves as the primary point of contact and subject-matter expert for MRO purchasing and storeroom processes, establishing clear expectations and standard work for storeroom activities. Coordinating and prioritizing daily storeroom workload and driving accountability for proper parts issuance, returns, inventory transactions, and storeroom organization are essential. Leading continuous-improvement activities and providing training and coaching to Maintenance personnel on applicable processes are also key responsibilities.

Requirements

• High school diploma or GED required.
• Experience with CMMS system (SAP preferred).
• Experience in high-speed manufacturing in a regulated environment (FDA, NRC, etc.).

Responsibilities

• Own the site MRO purchasing process from request through final receipt and reconciliation.
• Solicit and evaluate supplier quotations considering cost, lead time, quality, service, and total value.
• Generate purchase requisitions and convert approved requisitions into purchase orders in accordance with site and corporate requirements.
• Source replacement parts, consumables, repair services, and other maintenance related goods and services.
• Expedite critical and past-due orders and proactively communicate supply risks and revised ETAs.
• Identify alternate suppliers and equivalent parts when availability or lead time threatens plant operations.
• Partner with Procurement to leverage preferred suppliers, negotiated agreements, and corporate purchasing strategies.
• Maintain accurate supplier, pricing, lead-time, and purchasing information within applicable systems.
• Identify and execute opportunities for cost reduction, supplier consolidation, and improved purchasing efficiency.
• Develop effective working relationships with MRO suppliers and service providers.
• Monitor supplier performance related to delivery, quality, responsiveness, pricing, and service.
• Escalate recurring supplier performance issues and support corrective actions.
• Maintain appropriate documentation for supplier quotations and purchasing decisions.
• Coordinate vendor visits and technical discussions with Maintenance and Engineering when needed.
• Support negotiation of pricing, freight, lead times, stocking agreements, consignment opportunities, and other commercial terms within role authority.
• Own the day-to-day operation and organization of the MRO storeroom.
• Maintain accurate inventory quantities, locations, descriptions, part numbers, and equipment associations within the CMMS.
• Ensure 100% inventory accuracy through disciplined cycle counting, reconciliation, and root-cause correction of discrepancies.
• Establish and maintain appropriate min/max, reorder points, safety stock, and stocking strategies based on usage, lead time, equipment criticality, and business risk.
• Ensure critical spare parts are identified, available, properly stored, and periodically reviewed.
• Maintain clear standards for receiving, stocking, issuing, returning, and transferring MRO materials.
• Maintain storeroom organization through 5S and visual management standards.
• Control access and material transactions to minimize unrecorded withdrawals and inventory loss.
• Identify obsolete, excess, duplicate, and slow-moving inventory and partner with Maintenance and Finance on appropriate disposition.
• Lead periodic physical inventory activities as required.
• Partner closely with Maintenance Planning & Scheduling to ensure planned work is properly materialized before scheduled execution.
• Kit and stage materials for planned maintenance activities.
• Verify all required materials are available prior to scheduled work and escalate shortages that could jeopardize schedule compliance.
• Identify long-lead or difficult-to-source materials early enough to protect planned maintenance execution.
• Coordinate emergency purchasing requirements for breakdowns while maintaining appropriate purchasing controls.
• Partner with Maintenance to identify recurring parts consumption and opportunities to improve reliability or inventory strategy.
• Ensure MRO goods are accurately received against the appropriate PO and work order.
• Investigate and resolve discrepancies involving quantities, pricing, damaged materials, incorrect shipments, invoices, and purchase orders.
• Ensure packing slips, bills of lading, invoices, purchase orders, and other required records are properly maintained and reconciled.
• Ensure compliance with GAAP, SOX, purchasing authority, and internal financial controls.
• Partner with Finance/AP to resolve aged receipts, unmatched invoices, open POs, and other purchasing exceptions.
• Manage MRO inventory with consideration for both equipment reliability and working-capital performance.
• Track and communicate MRO purchasing and inventory performance against budget.
• Identify opportunities to reduce emergency freight, spot buys, excess inventory, and unnecessary spend.
• Review inventory usage and purchasing trends to identify cost-saving opportunities.
• Support annual budgeting and forecasting for MRO materials where applicable.
• Maintain appropriate balance between inventory investment and risk of equipment downtime.
• Maintain accurate MRO material master data within SAP/CMMS.
• Ensure new parts are created with appropriate descriptions, manufacturer information, supplier information, stocking levels, locations, and equipment associations.
• Prevent unnecessary creation of duplicate materials.
• Maintain accurate BOM relationships and equipment-part associations in partnership with Maintenance.
• Periodically review master data quality and correct inaccuracies.
• Ensure purchasing, receiving, inventory, and work-order transactions are completed accurately and timely.
• Serve as the primary point of contact and subject-matter expert for MRO purchasing and storeroom processes.
• Establish clear expectations and standard work for anyone performing storeroom activities.
• Coordinate and prioritize daily storeroom workload based on maintenance and production needs.
• Drive accountability for proper parts issuance, returns, inventory transactions, and storeroom organization.
• Lead continuous-improvement activities related to material flow, inventory accuracy, purchasing efficiency, and parts availability.
• Provide training and coaching to Maintenance personnel on applicable storeroom and purchasing processes.

Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
• Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED