MRI Technologist Assistant

Orthopaedics East•Greenville, NC

18h•Onsite

About The Position

The MRI Technologist Assistant supports daily MRI department operations in an outpatient orthopaedic setting, including patient preparation, basic patient care, scheduling coordination, and administrative support in ModMed. This position is essential to maintaining efficient workflow, accurate documentation, and a positive patient experience while supporting ACR accreditation standards. This position requires compliance with OrthoEast's compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element required as part of the job duties and considered during performance evaluations. Employment begins with a 90-day probationary period, during which performance, attendance, and suitability for the position are evaluated. Completion of the probationary period does not change the at-will nature of employment, which may be ended by either the employee or the Practice at any time, with or without cause or notice.

Requirements

High school diploma or equivalent.
Strong communication and organizational skills.
Ability to multitask in a fast-paced clinical environment.
Accuracy and timeliness in scheduling, documentation, and charge entry.
Strong attention to detail, particularly in patient screening and safety preparation.
Professional, patient-centered communication at all times.
Ability to work effectively as part of a team with technologists and clinical staff.
Ability to maintain smooth patient flow in a busy outpatient setting while supporting ACR standards.
CPR certification.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to complex technical problems.
Systems Thinking — Understanding how components of the platform interact and how changes in one area affect overall outcomes, reliability, and security.
Ownership & Accountability — Taking initiative on features and incidents end-to-end, monitoring and assessing one's own work, and taking corrective action without prompting.
Active Listening — Giving full attention to stakeholders and teammates, understanding requirements being conveyed, and asking clarifying questions as appropriate.
Reading & Writing Comprehension — Understanding and producing clear technical and work-related documentation.

Nice To Haves

Healthcare-related training.
Previous experience in a medical office, imaging, or orthopaedic setting.
Basic understanding of medical terminology.

Responsibilities

Coordinate MRI scheduling, including in-house exams and "return after test" follow-up appointments.
Manage incoming calls and patient inquiries for the MRI department.
Verify patient information and ensure required documentation is complete prior to imaging.
Create patient visits in ModMed, upload Radsource MRI reports promptly, and enter MRI charges accurately.
Prepare patients for MRI exams by completing screening forms and ensuring removal of personal items, jewelry, and clothing as appropriate.
Provide basic patient care by explaining the MRI process and supporting patient comfort and understanding.
Assist MRI technologists with patient positioning and preparation, including providing ear plugs and comfort items.
Assist technologists during contrast injections as directed.
Maintain MRI suite readiness by stocking supplies, organizing exam rooms, and supporting general department needs.
Communicate effectively with technologists, providers, and clinical staff to support patient flow and workflow efficiency.
Complete Imaging department tasks within ModMed.
Maintain compliance with HIPAA and patient confidentiality standards.
Support adherence to ACR accreditation standards through proper patient screening, preparation, documentation, and workflow accuracy.
Perform additional duties as assigned to support MRI and clinic operations.