MRI Supervisor- Outpatient Imaging Center

Radiology Partners•Glastonbury, CT
•Onsite

About The Position

The MRI Supervisor, OIC provides day-to-day operational and team leadership across imaging clinics, departments, and service lines, including MRI. The role oversees staffing, workflow and patient flow, equipment and supply readiness, patient and provider experience, regulatory compliance, quality, and operational performance. Depending on the setting, the Supervisor may perform diagnostic imaging examinations, assist with MRI procedures, and oversee procedure coordination from scheduling through completion. The position partners with physicians, clinical teams, and operational leaders to support safe, efficient, high-quality patient care and continuous improvement. The Supervisor reports to the specific Modality Manager, raises concerns and issues, and attends meetings when requested to discuss best practices and significant personnel or operational matters. The role oversees ACR accreditation requirements, annual physics testing, protocol management, workflow needs, patient scheduling, productivity, case audits, and resolution of Radiologist QA issues. The Supervisor also serves as a point person for radiologist needs and maintains positive working relationships with managers, staff, physicians, patients, and referring offices. Responsibilities include assisting with staff interviews and staffing recommendations; counseling, training, and orienting staff; conducting MRI safety check-ins and final check-offs for new technologists; and recommending disciplinary or performance-management measures to the Modality Manager. The role oversees site and PRN Medical Assistants/Patient Care Coordinators for Glastonbury offices, ensures adherence to company policies and regulatory requirements, reviews exam protocols and implantable devices, acts as MR Safety Officer, coordinates annual equipment surveys and triannual ACR accreditation phantom scans, and provides clinical coverage twice weekly or as needed.

Requirements

  • Extensive knowledge of radiology principles, imaging equipment, and safety standards.
  • Strong proficiency in RIS, PACS, and related systems.
  • Solid understanding of healthcare operations, including insurance, billing, and coding practices.
  • Proven leadership ability and experience managing teams, analyzing data, overseeing finances, and resolving operational challenges.
  • Excellent communication, interpersonal, and organizational skills, with a strong focus on customer service and patient experience.
  • Bachelor’s degree or equivalent experience.
  • At least 5 years of progressive radiology experience, including supervisory or leadership roles.

Responsibilities

  • Oversee daily operations, staffing, workflow, patient flow, equipment and supply readiness, patient experience, compliance, quality, and operational performance across imaging clinics, departments, and service lines including MRI.
  • Report to the specific Modality Manager, raise concerns and issues, and attend requested meetings to discuss best practices and significant personnel or operational matters.
  • Oversee ACR accreditation requirements, annual physics testing, and modality protocol management.
  • Evaluate workflow, patient scheduling, and performance to maximize productivity.
  • Build and maintain positive relationships with Clinical Managers, staff, physicians, patients, and referring offices; serve as a point person for radiologist needs.
  • Audit clinical cases by technologist, resolve Radiologist QA issues, and provide mentoring.
  • Assist with interviewing new modality staff and make personnel and staffing recommendations to management.
  • Counsel staff on quality standards and company objectives; train and orient new hires and keep existing staff current on policies, procedures, and changes.
  • Perform MRI safety check-ins, follow-up, and final check-offs for new technologists.
  • Recommend disciplinary measures and staff performance management to the Modality Manager.
  • Oversee site and PRN Medical Assistants/Patient Care Coordinators for Glastonbury offices.
  • Adhere to Jefferson Radiology policies and procedures, including Compliance, HIPAA, OSHA, licensing, and accreditation guidelines; assist with annual review of policy and procedure manuals.
  • Review schedules to ensure appropriate exam protocols are selected and assist with review of patient implantable devices before imaging.
  • Act as MR Safety Officer.
  • Perform annual equipment surveys with the MR Physicist.
  • Perform ACR accreditation phantom scanning triannually.
  • Provide clinical coverage twice weekly or as needed; duties may include diagnostic imaging examinations, assistance with MRI procedures, and procedure coordination from scheduling through completion.

Benefits

  • Competitive compensation and comprehensive total rewards.
  • Opportunities for professional development.
  • Flexible scheduling with several shift options and work-life balance in an outpatient setting.
  • Health and wellness coverage options.
  • 401(k) with employer offerings.
  • Paid time off and paid holidays.
  • Incentive and productivity programs where eligible.
  • Family planning and telehealth benefits.
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