Moving Help Specialist (Part-time)
About The Position
Moving Help, a wholly owned subsidiary of U-Haul International, is seeking an enthusiastic, self-motivated specialist with customer service and sales experience who can work in a fast-paced setting. The specialist manages communications from Moving Helpers by email, live chat, phone, and text, responding to inquiries and resolving issues while handling multiple support matters at once. Strong analytical, problem-solving, organizational, and communication skills are important, as are attention to detail and eagerness to learn. The position is available for either full-time or part-time hours and is located at 20 E Thomas, Phoenix, Arizona 85012. Applicants must be legally authorized to work in the United States without employer sponsorship.
Requirements
- Commitment to quality customer service.
- Courteous and professional phone skills.
- Positive and professional demeanor.
- Ability to work independently.
- Excellent verbal and written communication skills.
- Ability to effectively handle multiple tasks in a fast-paced environment.
- Applicants must be legally authorized to work in the United States and must not require employer sponsorship.
Nice To Haves
- Customer service and sales background.
- Strong analytical and problem-solving skills.
- Strong organizational skills.
- Attention to detail.
- Eagerness to learn.
Responsibilities
- Become educated in Moving Help programs and other U-Haul operations.
- Respond to Moving Helper inquiries through phone, email, and text in a timely manner.
- Assist Moving Help personnel with projects and material support.
- Update electronic files and other resources.
- Perform routine quality assurance checks to support Moving Help and U-Haul operations.
- Contribute in a positive, enthusiastic, and helpful manner.
- Be inquisitive and achieve regular steps of personal and professional growth.
- Respond appropriately to problems and issues and resolve them as they arise.
- Manage multiple support issues simultaneously.
Benefits
- Full medical coverage
- Prescription plans
- Dental and vision plans
- New indoor fitness gym
- Gym reimbursement program
- Registered Dietitian Program
- Weight Watchers
- Onsite medical clinic for you and your family
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition reimbursement program
- Free online courses for personal and professional development at U-Haul University
- Business and travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation, and sick days
- Employee Stock Ownership Plan (ESOP)
- 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24-hour physician available for kids
- Subsidized gym membership
- MetLaw Legal program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels, and more
- LifeLock identity theft
- Savvy consumer wellness programs
- Dave Ramsey’s SmartDollar Program
- U-Haul federal credit union
- Wellness Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
