Moves, Adds and Changes Specialist

Apple•San Jose, CA

2d•Onsite

About The Position

Apple’s Places team manages Apple’s workplaces and workplace services, including its global real estate portfolio, capital construction projects, facilities and site services, sustainability initiatives, and health and safety. The team is seeking an experienced, collaborative, and motivated Moves, Adds and Changes (MAC) Specialist to execute employee moves, adds, changes, and building decommissions across Santa Clara Valley. This is an on-site, hands-on role focused on completing work on schedule and to standard while minimizing disruption, adhering to budget, and meeting Apple’s standards. The specialist serves as a key contact for business partners and vendors and contributes to an inclusive environment by respecting differences and staying curious. The role manages the full move process, from request intake, scoping, scheduling, and sequencing through day-of execution and follow-up. It also leads building decommissions from initial vacancy through final turnover, bringing together internal partners and vendors, coordinating asset disposition, and confirming work is complete. The specialist maintains space and occupancy records, manages vendor performance and financial processes, communicates with affected employees, and reports on project and vendor status. Moves and decommissions may take place outside standard business hours, including evenings and weekends. The specialist is also expected to use and develop applications of AI to improve planning, tracking, reporting, and vendor coordination.

Requirements

At least 3 years of experience executing workplace moves, adds, and changes, including on-site vendor direction and day-of coordination.
Experience supporting building decommissions, closures, or relocations, including asset disposition and coordination across multiple teams.
Ability to work a flexible schedule, including evenings, weekends, and extended hours, based on project timelines and business needs.
Experience planning, coordinating, and executing multiple client needs simultaneously.
Ability to read and interpret floor plans and maintain accurate space and occupancy records.
Familiarity with Integrated Workplace Management Solutions, service request management tools, MS Office/iWork, and Box.
Proficiency with AI tools and demonstrated ability to apply them to everyday work.
Excellent verbal and written communication skills with customer groups and all levels of an organization.
Excellent problem-solving, organizational, and reporting skills.
Strong financial skills, including spend tracking, proposal validation, and forecasting.
Ability to handle assignments of moderate difficulty, exercise judgment in resolving issues, and make recommendations.
Ability to multitask and prioritize in a changing, high-growth environment.
Ability to collaborate and communicate directly with Places partners, including Project Management, Facilities Building Management, Interior Services, Environmental, Health and Safety, IT, Security, and Leasing.
Critical and creative thinking about regular process and operational improvements.
Track record of identifying and implementing new applications of AI to improve processes and operations.
High integrity and professionalism when dealing with people at all levels.
Proactive, responsive, upbeat, and highly organized; able to adjust quickly to changing priorities and conditions.

Nice To Haves

At least 5 years of experience executing workplace moves, adds, and changes in a large corporate or campus environment, including oversight of move vendors and furniture reconfiguration.
Experience running full building decommissions from vacancy through turnover and coordinating all trades and internal partners to completion.
Bachelor’s degree preferred.

Responsibilities

Foster and maintain excellent relationships with stakeholders and contribute to an inclusive environment.
Manage all aspects of the move process, including request intake, scoping, scheduling, sequencing, day-of execution, and post-move follow-up.
Serve as the on-site contact during moves and decommissions, direct vendors, and resolve issues as conditions change.
Execute moves and decommissions outside standard business hours, including evenings and weekends, as needed to minimize disruption.
Manage end-to-end building decommissions from initial vacancy through final building turnover.
Coordinate Project Management, Facilities, Interior Services, IT, Security, EH&S, Environmental, and Asset Management partners to complete and sign off on decommission scopes.
Coordinate furniture, equipment, and asset disposition through relocation, storage, resale, donation, or recycling in line with Apple’s sustainability goals.
Coordinate readiness for moves, including furniture reconfiguration, IT and AV setup, badge and access changes, signage, and custodial support.
Schedule and direct move and decommission vendors and oversee the quality of their labor and materials.
Develop and maintain vendor service level agreements and ensure performance metrics are met.
Coordinate decommission timelines and building turnover requirements with the Places Leasing team.
Update space and occupancy records, floor plans, and seat assignments following moves.
Conduct post-move and post-decommission walkthroughs and resolve outstanding punch-list items.
Communicate move logistics, timelines, and expectations to affected employees in advance.
Work proactively with partners to prioritize projects and scheduling.
Identify ways to streamline moves and decommissions and improve the employee experience.
Use AI tools in daily work and develop and pilot applications that improve move planning, tracking, reporting, and vendor coordination.
Manage vendor invoicing, fiscal-year budgets, and forecasts.
Validate and approve proposals and invoices for accuracy and compliance with contract terms.
Provide management reporting on move volume, decommission status, and vendor performance.