Move Specialist

The Moorings Park Institute Incorporated•Naples, FL

6d•Onsite

About The Position

Moorings Park is seeking a dedicated and talented Move Specialist to join their team. This role contributes directly to the organization's mission by delivering exceptional service and supporting the well-being of residents, families, and fellow partners. The Move Specialist provides administrative, logistical, and operational support to the Move-In Coordinator and assists with residence readiness, move scheduling, documentation, vendor coordination, and move-day logistics.

Requirements

Excellent oral and written communication skills in the English language required.
During emergencies or natural disasters, may be required to remain on duty for the duration of the event.
High school diploma or equivalent required.
Strong organizational, communication and computer skills.

Nice To Haves

Associate degree preferred.
Minimum two years of relevant hospitality, customer service, senior living, facilities or coordination experience preferred.

Responsibilities

Assists with apartment turnover and move-in readiness inspections.
Maintains standardized move readiness checklists and tracking tools.
Coordinates internally with Facilities, Housekeeping, Dining, Security, IT, and other departments.
Coordinates elevator reservations, deliveries, and vendor access.
Tracks punch-list items and communicates status updates to the Move-In Coordinator.
Supports move-in day logistics and apartment preparation.
Maintains move-in and move-out schedules and documentation.
Assists with inventory management and administrative reporting.
Prepares keys, access credentials, welcome materials, and move-in packets.
Manages key pick-up, issuance, and accountability processes to ensure secure and timely resident access.
Coordinates vendor scheduling, building access, and service activities in support of apartment readiness and resident move-ins.
Assists with the resident welcome experience by greeting new residents with excellent customer service, providing move-in information, and supporting a smooth transition into the community.