Move In Manager

John Knox Village of Florida•Pompano Beach, FL

4d•Onsite

About The Position

Join our team at John Knox Village of Florida as a Full-Time Sales Consultant and experience a fulfilling career in the thriving Health Care industry. This onsite position offers you the opportunity to engage directly with clients, helping them navigate their health care choices with empathy and excellence. You'll be part of a collaborative environment where innovation and problem-solving are valued, allowing you to make a real impact in the community. Our customer-centric culture fosters trust and encourages meaningful relationships, giving you the chance to grow both personally and professionally. Leverage your skills in a high-performance team that celebrates forward-thinking ideas while honoring traditional values. If you are ready to be the change and contribute to a safe and supportive atmosphere, this role is the ideal next step for you. John Knox Village of Florida : Our Mission John Knox Village is a not-for-profit Life Care Retirement Community offering a full range of independent living, assisted living and skilled nursing care options for more than 1,000 senior residents on our 70-acre campus, located in Pompano Beach, convenient to major highways and transportation options.

Requirements

3 years experience in a Continued Care Retirement Community
Proficient with Microsoft Office
Experience with Advantage Anywhere
Smart Sheet
ADP
Point Click Care
Excellent communication and interpersonal skills are crucial for providing empathetic support to residents and families during their transition into our community.

Nice To Haves

Bachelor's degree preferred

Responsibilities

Developing customized move plans
Assessing individual needs
Creating tailored floor plans that ensure residents feel at home
Providing valuable resources, such as a list of trusted movers and packing services
Offering empathetic guidance throughout the process to reduce stress for both residents and their families
Acting as a central point of contact
Coordinating multiple vendors to ensure each move is seamless, integrating smoothly with our community staff's schedules
Managing the design center
Assisting new residents with paperwork
Ensuring their new apartments are welcoming from day one
Fostering connections with community amenities
Regularly checking in with residents during their move-in process
Supervise activity staff
Manage program budgets
Oversee and participate in hiring and training
Maintain program records
Document resident participation and note changes in resident well-being