Move In Coordinator

United Methodist CommunitiesCollingswood, NJ
Onsite

About The Position

Start a new career as a Move In Coordinator with Collingswood Manor, a UMC community! United Methodist Communities has been certified as a Great Place to Work for 9 consecutive years , and 87% of our team members say they feel they make a difference in the work they do. With more than a century of service in New Jersey, our community offers a rewarding environment where your work truly matters.

Requirements

  • Must be 21 years of age or older
  • High school diploma or equivalent (required)
  • 1+ years of related experience in sales or customer service in senior living (required)

Nice To Haves

  • Associate's degree in business or a related field (preferred)

Responsibilities

  • Respond promptly to all prospect inquiries and assign leads to the appropriate salesperson for timely follow-up.
  • Provide administrative and sales support to the Sales & Marketing Director and Community Sales Counselors as needed.
  • Maintain accurate lead and referral source data, ensuring timely entry into Aline and other community systems.
  • Prepare and distribute required reports accurately and on schedule.
  • Foster a collaborative team environment by sharing relevant prospect information with sales and community team members.
  • Guide residents through the move-in process, from apartment selection and deposit to move-in day, delivering a personalized customer experience.
  • Ensure accurate and timely move-in data entry in Aline, coordinate apartment readiness and modifications, provide move-in support, and communicate move-in details to community leadership and the Corporate VP of Marketing & Sales.
  • Assist with the planning, coordination, setup, execution, and follow-up of community events in partnership with the Sales & Marketing Director.
  • Manage inventory and ordering of promotional materials and supplies.
  • Stay informed about operational, competitive, and company developments to effectively address prospect and community inquiries.
  • Participate in relevant industry meetings, events, and conferences.

Benefits

  • Health, dental, and vision insurance
  • Group Life and Voluntary Life Insurance
  • Tuition Assistant, Professional Development and E-Learning
  • Generous Paid Time Off and 9 Paid Holidays
  • Retirement Plan with Employer Match
  • Employee Assistance & Discount Programs
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