Move In Coordinator

WELLQUESTPasadena, CA
$22 - $25Onsite

About The Position

We are looking to hire a Senior Living Move In Coordinator to join our WellQuest Team. The Senior Living Move In Coordinator is responsible for assisting the Sales & Marketing Director in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; touring qualifying prospects; and assisting with resident move ins as needed.

Requirements

  • Must have a high school diploma or equivalent
  • 1+ years of experience working with seniors on a Senior Living Community setting
  • Knowledge of assisted living and dementia care
  • Excellent organizational skills
  • Strong communication skill
  • Must be able to pass a background check
  • Must be highly motivated and able to work independently.

Responsibilities

  • Maintain a thorough knowledge of the property’s product and services to effectively an accurately represent the property to referral sources and prospects.
  • Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
  • Move in/out coordination.
  • Serve as a liaison for residents and family member new to the community.
  • Assist in planning and implementing all community Marketing events.
  • Updates Move In/Move Out Board
  • Help Sales & Marketing Director in maintaining accurate inventory of collateral and marketing supplies.
  • Communicate with new or current residents about move related details.
  • Prepare “Move in Binder” for resident.
  • Collect and follow up in any move-in related paperwork like, Physician's report, TB test, medication list, etc.
  • Conduct a primary and secondary inspection of the apartment prior to occupancy.
  • Give community tours as a back up to the Sales Director.
  • Qualify prospects, convert qualified prospects to tours and convert tours to deposits using the sales process, as needed.
  • Entering new inquiry information into marketing database and follow-up with all correspondence, as directed.
  • Able to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families.
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