Move-in Coordinator

Waterstone of Westchester•City of White Plains, NY

1d•Onsite

About The Position

Come thrive with us at Waterstone of Westchester! We are a Luxury State-of-the-Art Senior Living Community and we are NOW HIRING for a Move-in Coordinator (Resident Services Coorinator) to work in conjunction with our Sales and Marketing team within our location. What Makes Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you! If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you’ll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast – all with the common goal of delivering an exceptional senior living experience for our residents. At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.

Requirements

Must be organized, detail oriented and able to work as a team with internal departments.
Exceptional customer service skills.
Must be able to problem solve and be able to utilize good judgement and possess sound decision-making skills.
Qualified candidates must exhibit a professional, personable and pleasant demeanor.
Must have excellent written and verbal communication skills, good computer skills and courteous phone etiquette.
A strong passion for seniors.

Nice To Haves

Experience in the Senior Living industry, Hospitality industry, or Sales and Marketing preferred.

Responsibilities

Supports the Sales and Marketing team in the Community.
Supports lead database.
Creating move-in packets.
Coordinating the moving efforts and logistics for new residents entering the community.
Liaisons with family and team members for transition.
Provides outstanding customer service to residents and family members during and after the orientation period.
Communicates with internal departments.
Assures necessary paperwork and medical documents are complete prior to move-in.
Assists with tours and marketing events as needed.

Benefits

Competitive pay
Generous benefits package for full-time team members
Medical Plans and Dental Plans with Blue Cross Blue Shield
Vision Plan
Flexible Spending Accounts
401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
$50,000 Life Insurance Policy
VOYA Voluntary Benefits Critical Illness and Accident
Verizon Cell phone Discount
Wishbone Pet Insurance Discount
Training and Growth Opportunities
Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
Free Parking
$1,500 Refer a Friend Bonus Incentive
Paid time off
Sick time
7 paid holidays
3 floating personal holidays per calendar year