GMR - Team Lead - Mountain Crew and Attractions (Winter 26/27)
About The Position
As Vancouver’s premier attraction, we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
Requirements
- Enjoy working outdoors and maintaining high service standards during inclement weather conditions
- Functional knowledge of winter operations
- Proficient computer skills
- Valid Class 5 BC driver’s license
- Able to lift up to 50 lbs
- Excellent customer service skills
- Proven leadership abilities
- Able to work with minimal supervision and work well with others
Nice To Haves
- Mechanical experience an asset
- Knowledge of Grouse Mountain policies and procedures an asset
Responsibilities
- Adhering to all operational and safety procedures and conducting daily safety briefing/toolbox talks
- Assisting other departments with manual tasks, including the set up and tear down of materials for events and daily operations as one of the key point people for events, such as Peak of Christmas.
- Supporting in establishing and maintaining all aspects of Winter Mountain and Attractions Crew operations; including but not limited to, Sliding Zone, Skate Rink, Sleigh Ride, Ice Rink, Fire Pit, Light Walk, snow removal and maintaining clear pathways.
- Cleaning up or assisting trade workers with special tasks
- Assisting with transport and providing labour for various jobs
- Training, coaching and overseeing Mountain Crew staff to maintain a high standard of customer service
- Ensuring adequate staffing levels for efficient operation.
- Ensuring daily log sheets and checks are completed for each mountain attraction and applicable machines including daily checks
- Ensuring machinery is left in good working condition and perform small repairs to ice rink, snowblowers, line trimmers, bobcats, lawn mowers etc. leaf blowers, line trimmers,
- Coordinate daily breaks, staff locations and daily job lists for Mountain Crew team
- Coaching and motivating staff to maintain a high standard of customer service
- Ensuring adequate staffing levels for efficient operation, and covering breaks for Mountain Crew and Transport staff when required
- Tearing down and setting up of all seasonal signage and attractions and other duties as required
Benefits
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 6 months of service
- Free access pass for dependants
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
