Motor Vehicle Technician

Garfield County Colorado•Glenwood Springs, CO

21h•Hybrid

About The Position

Provide customer service to the general public; interact with outside organizations to obtain information; and perform clerical and administrative duties. The Technician is an entry level position and works under close supervision.

Requirements

High School Diploma or equivalent.
One year of administrative and customer service experience.
Valid driver’s license.
Must obtain State certification within one year of hire.
Ability to utilize the technology required of the position and demonstrates a willingness to learn new technologies as required to assist the County in providing exceptional services, innovation, and work efficiencies.
Proficient in communication, and able to communicate using the English language, including written, verbal, or other communication channels as required by the position.
Ability to use a keyboard, mouse, and office equipment, demonstrating fine motor skills for typing, clicking, and manipulating documents.
Clear vision for reading printed and on-screen materials, including text, graphics, and data, and for viewing computer monitors for extended periods.
Adequate hearing to engage in conversations, respond to telephone calls, and interact with colleagues in a typical office environment.
Maintain the ability to maintain focus, productivity, and attention to detail while working at a desk for standard office hours.

Nice To Haves

Additional bilingual pay differential is eligible for this position.

Responsibilities

Greet all customers promptly.
Assists customers at counter appropriately and provides the customer with accurate information and excellent customer service, answers basic motor vehicle and office questions; locate and provide documents and records.
Fills out forms accurately.
Answers telephones promptly, provide accurate and detailed information.
Processes various documents, ensuring that all necessary forms are complete and accurate.
Uses computer and software applications to accurately enter data; search databases; conduct research; create documents; and send emails.
Receive and participate in training on motor vehicle policies, procedure, processes and application of Colorado statutes and legislation.
Process Colorado motor vehicle titles and registrations, registration documents, validation of tabs, issue placards and temporary license permits.
Training and understanding of Colorado fees in all motor vehicle transactions.
Functions as cashier executes proper cash handling procedures; receives and processes cash, checks and/or credit card payments, balances cash drawer at the end of the day.
Complete basic office housekeeping such as filing and organization of records.
Contacts outside organizations to obtain and provide information.
Maintains strict confidentiality of all records.
Composes clear and grammatically correct written communication that is submitted to customers and financial institutions.
Performs research on legal documents using State resources.
May provide office support for Department Head/Official and Deputy.
Other duties as assigned.