Motor Vehicle Specialist

Butler County•El Dorado, KS

2d•Onsite

About The Position

Under the supervision of the Motor Vehicle Supervisor, the Motor Vehicle Specialist performs complex clerical fiscal work involving receiving, receipting, recording and accounting for funds. Computation, collection and proper document compilation required for processing taxes, tags, titles, registration renewals and driver’s license. The employee in this position is frequently expected to act independently answering citizen inquires, identifying fraudulent documents, maintaining good working order in the office and providing courteous accurate, efficient customer service creating a favorable impression as a representative of the county.

Requirements

One year related experience
High School Diploma or G.E.D.; or equivalent combination of education and experience
Ability to be self-motivated and to function independently and perform under stressful situations
Ability to establish and maintain effective working relationships with other employees and the public
Ability to operate a calculator, computer and other related office equipment and maintain complex detailed records
Ability to receive, interpret and follow oral and written instructions
Ability to reliably and predictably carry out duties
Ability to express or exchange ideas by means of communication, convey and receive detailed or important information and instructions to and from the general public
Ability to read and interpret documents such as State of Kansas guidelines, regulations, and applicable statutes, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of an organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Knowledge of regulations and laws for driver’s license and motor vehicle
Knowledge of principles and processes for providing customer and personal services
Knowledge of office practices and procedures
Skill in interpersonal, oral and written communication

Nice To Haves

Two years related experience
Associate’s degree
College coursework in business machines and bookkeeping

Responsibilities

Answers the telephone and addresses questions and concerns from the public and/or directs the public to the correct department;
Communicates with State regarding taxpayer questions and concerns;
Sends lien holder notifications;
Processes antique billing and payments;
Processes commercial motor vehicle transactions;
Processes driver’s license electronic fund transfer to state;
Processes handicapped plates and placards;
Processes mail in and online payments for renewals and title work;
Processes motor vehicle refunds;
Processes driver’s licenses;
Processes lien releases;
Quotes tag and tax amounts;
Screens citizens for delinquent taxes;
Completes training required by the State to perform duties;
Uses a computer to enter information into an automated centralized accounting system and verifies accuracy of input; process information in accordance with state statutes, departmental policies and procedures;
Utilizes and interfaces information from multiple state and county software;
Handles, records and transfers large transactions and quantities of money, balancing accounts, drawers or both;
Balances on a daily basis; balances end-of-day reports and receipts and makes daily deposits;
Maintains and updates filing, mailing, database systems, and records, either manually or using computer-related software to update information;
Checks and verifies the input and source documents, may run necessary reports, prints reports, and prepares records;
Uses software to enter and produce correspondence, reports, tables, and financial schedules;
Completes research of items to determine appropriateness;
Scans documents into system;
Opens, sorts, and routes incoming mail, email, faxes; answers correspondence, and prepares outgoing mail;
Compiles, copies, sorts, and files records of office activities, business transactions, and other activities;
Performs other duties as deemed necessary or as required.