MOTOR VEHICLE SPECIALIST I - Tax Office

Tarrant County•Tarrant County, TX

22h•Onsite

About The Position

Processes motor vehicle registration and title transfers face-to-face, from the mail, and via the internet. The position is responsible for updating transactions in the Department of Motor Vehicle’s database and reconciles receipts to the transactions. THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.

Requirements

High school diploma or GED.
Two (2) years of work history with general office, retail, or service-related industry experience.
Knowledge of cash handling procedures.
Able to adapt/respond and effectively communicate with customers and co-workers.
Able to multi-task, prioritize, and manage time effectively.

Nice To Haves

Additional education at an accredited university may substitute for experience on a year-per-year basis. (Thirty (30) hours of credit = One (1) year of work experience).

Responsibilities

Processes motor vehicle transactions for the public, dealers, financial institutions, and government entities.
Responsible for inventory (allocated or non-allocated) and is accountable for accuracy in such inventory.
Required to verify allocated inventory at the end of each day.
Identify and assess customers’ needs to achieve satisfaction.
Resolves motor vehicle problems in person, mail, via e-mail, or over the phone.
Research customer questions and provides appropriate response.
Provides accurate and complete information by using the resources available.
May answer questions from other clerks.
Responsible for accurate files and filing.
Ensures accuracy of funds collected and posting of transactions.
Accountable for funds collected and in direct control.
Will be required to rotate responsibilities on a routine basis.
May prepare reports or work on special projects.
Performs all other related duties as assigned.