Motor Vehicle District Office Assistant Supervisor

State of Vermont • Burlington, VT

4d • Hybrid

About The Position

The Department of Motor Vehicles (DMV) is seeking an Assistant District Office Supervisor to support the South Burlington branch. The Assistant Supervisor will assist with interviewing, hiring, and training of new staff. They will support the direct supervisor with assigning tasks to a group of subordinate employees, monitoring their progress and assuming completion of tasks. The role requires maintaining knowledge of, and assuring compliance with, agency/department work rules, standards of conduct and VSEA agreement. The Assistant Supervisor will also act as supervisor when the direct supervisor is unavailable. This is a working position in which the Assistant will run a customer counter and work with the general public processing license, registration, title, and driver improvement transactions. This position is required to conduct written and road exams as needed.

Requirements

• High school diploma or equivalent AND at least four (4) years or more of customer service work experience INCLUDING two (2) years administrative or clerical work.
• OR Two (2) years as an employee with the Vermont Department of Motor Vehicles in licensing or registration.
• Agree to be finger-printed and pass a background investigation.
• A valid driver's license is required.
• Applicant's vision must be correctable to 20/40 (Snellen test) in both eyes, with normal color perception and field of vision.
• Must possess or acquire a Commercial Learner’s Permit within one (6) months of employment.
• Must possess or acquire a Class A CDL license with all endorsements, including motorcycle, within one (1) year of employment.
• The frequency, recentness, and nature of any court conviction(s) and/or a person's traffic record may cause disqualification.

Nice To Haves

• One (1) year or more supervisory experience or equivalent training(s).
• Prior DMV experience.

Responsibilities

• Assist with Interviewing, hiring, and training of new staff.
• Support the direct supervisor with assigning tasks to a group of subordinate employees, monitoring their progress and assuming completion of tasks.
• Maintain knowledge of, and assures compliance with, agency/department work rules, standards of conduct and VSEA agreement.
• Act as supervisor when the direct supervisor is unavailable.
• Run a customer counter and work with the general public processing license, registration, title, and driver improvement transactions.
• Conduct written and road exams as needed.

Benefits

• 80% State paid medical premium
• Dental plan at no cost for employees and their families
• 11 paid holidays each year
• Generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• State defined benefit pension plan
• Deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED