Motor Vehicle District Office Assistant Supervisor

State of Vermont•Springfield, VT

5d•Hybrid

About The Position

The Assistant District Office Supervisor assists in overseeing the DMV's Southern Mobile Unit team which consists of 3 Mobile Unit Client Support Specialists. The Assistant Supervisor will assist with interviewing, hiring, and training of new staff. They will support the direct supervisor with assigning tasks to a group of subordinate employees, monitoring their progress and assuming completion of tasks. The role requires maintaining knowledge of, and assuring compliance with, agency/department work rules, standards of conduct and VSEA agreement. The Assistant Supervisor will act as supervisor when the direct supervisor is unavailable. This is a working position in which the Assistant will run a customer counter and work with the general public processing license, registration, title, and driver improvement transactions. This position is required to conduct written and road exams as needed. This position is based out of the Springfield DMV office and will travel to a satellite branch office daily; this team staffs the Dummerston and White River Jct mobile unit locations. The position will work Monday through Friday, 6:45am-5:15pm, with some overtime required.

Requirements

High school diploma or equivalent AND at least four (4) years or more of customer service work experience INCLUDING two (2) years administrative or clerical work.
OR Two (2) years as an employee with the Vermont Department of Motor Vehicles in licensing or registration.
A valid driver's license is required.
Applicant's vision must be correctable to 20/40 (Snellen test) in both eyes, with normal color perception and field of vision.
Must possess or acquire a Commercial Learner’s Permit within one (6) months of employment.
Must possess or acquire a Class A CDL license with all endorsements, including motorcycle, within one (1) year of employment.
Agree to be finger-printed and pass a background investigation.
Background investigation may include criminal, financial and traffic records checks.

Nice To Haves

One (1) year or more supervisory experience or equivalent training(s).
Prior DMV experience.

Responsibilities

Assist with interviewing, hiring, and training of new staff.
Support the direct supervisor with assigning tasks to a group of subordinate employees, monitoring their progress and assuming completion of tasks.
Maintain knowledge of, and assures compliance with, agency/department work rules, standards of conduct and VSEA agreement.
Act as supervisor when the direct supervisor is unavailable.
Run a customer counter and work with the general public processing license, registration, title, and driver improvement transactions.
Conduct written and road exams as needed.
Travel to a satellite branch office daily.