Motor Vehicle Clerk

Dealer Services Network • Billings, MT

4d • Onsite

About The Position

The Motor Vehicle Clerk plays a key role in helping customers navigate important motor vehicle services with accuracy and confidence. In this position, you will process a variety of transactions in compliance with State Motor Vehicle Department requirements while delivering a high level of customer service. This is a customer-facing role that involves assisting individuals both in person and over the phone. Strong attention to detail, professionalism, and the ability to stay organized in a fast-paced environment are essential to success. Responsibilities include processing driver’s licenses, titles, registrations, VIN inspections, and notary services. You will also conduct road tests as part of your role. We are committed to training the right candidate. If you bring a strong work ethic, a positive attitude, and a willingness to learn, we will provide the tools and support you need to succeed.

Requirements

• Valid New Montana Driver’s License
• Ability to successfully pass a criminal background check
• Ability to successfully pass a motor vehicle record review
• Availability to work Monday–Saturday between 8:45 a.m. and 5:30 p.m.
• Strong customer service and interpersonal skills
• Clear and professional verbal and written communication in English
• Accurate and efficient computer skills using Windows-based applications
• Strong organizational and documentation skills
• Detail-oriented with the ability to multitask
• Ability to work effectively in a structured team environment

Responsibilities

• Process motor vehicle transactions in a fast, accurate, and professional manner
• Assist customers with driver’s licenses, titles, notary services, and other MVD transactions
• Conduct road tests as required
• Obtain, verify, and review identification and required documentation for authenticity and completeness
• Accurately complete required forms and collect applicable fees
• Maintain compliance with all MVD policies, procedures, rules, and regulations
• Safeguard confidential and sensitive customer information
• Maintain a balanced cash drawer
• Provide excellent customer service in person and over the phone
• Communicate clearly and professionally with customers and coworkers
• Work effectively in a structured, team-oriented environment
• Perform other duties as assigned

Benefits

• Health benefits including medical, dental, and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed