Motor Coach Operator - Thunder Bay

Ontario Northland•Thunder Bay, ON

38d

About The Position

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1100 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services. Join our team as a Motor Coach Operator! Begin on a spare board rotation, working line runs, scheduled charters and garage work cleaning buses. This is an exciting opportunity for a customer-focused individual that is driven by the need to help others. Our Motor Coach Operation is in the business of moving people across Ontario. We strive to provide reliable and efficient service and hire staff capable of fulfilling these goals. The average bi-weekly earnings for a spare Motor Coach Operator were $3,200 in 2025. Be an ambassador for Ontario Northland and travel throughout Ontario.

Requirements

Passion for customer service
Secondary School Diploma or General Education Diploma (GED)
Valid B or C class driver’s license with a Z endorsement (A or D class will be considered)
Clean Driver’s Abstract
Must pass a medical, physical and hearing examinations as well as pre-placement drug/alcohol testing subject to DOT regulations
Valid passport
Must be able to lift up to 75 lbs
Flexibility to adapt to changing work schedule/shifts
Must be committed to Company Health and Safety
Safe driving behaviour
Exceptional face to face customer service
Passionate about your community
Effective listening and communication with a positive attitude
Personable and respectful of others
Resourceful
Resilient when faced with difficult situations
Calm under pressure, patient
Effective conflict resolution and de-escalation skills
Exercise good judgment
Willing to work overnights
Passion for driving and love of travel
Available to work weekends, statutory holidays and shift work

Nice To Haves

Knowledge and previous experience of Motor Coach Service industry is a definite asset
Proficiency in both official languages (English and French) is an asset

Responsibilities

Operates coach in a safe manner, using defensive driving techniques; maintains schedule; and makes designated stops on assigned route.
Greets passengers in a friendly, courteous manner; provides information concerning routes, schedules and transfer points.
Assists passengers with the use of securement systems, ramps and lifts, and by other means as appropriate, including the announcement of arrival at major thoroughfares, facility and/or departure locations on a given route, using a microphone while operating the bus.
Collects appropriate tickets through the operation of an electronic fare collection system.
Inspects and prepares assigned coach for operation by performing a pre-trip inspection.
Complete accurate MTO Hour of Service Logs and adhere to MTO Hours of Service regulations.
May perform chartered service throughout Canada and the U.S
Observes uniform regulations and/or other rules, policies and regulations as outlined by ONTC.
Work shifts in the garage doing Operator/labourer assignments which involves cleaning buses
Must be punctual, reliable and maintain regular attendance in order to contribute individually to the efficient and effective delivery of transportation service to the general public.