Motor Carrier Technician

State of Utah•Salt Lake City, UT

2d•Onsite

About The Position

The Motor Carrier Technician works in the DMV Motor Carrier section, rotating weekly among different work areas. The position assists the public by telephone and in person, processes motor-carrier-related transactions, and performs vehicle inspections to verify Vehicle Identification Numbers (VINs). It is an in-office/on-site position at 210 North 1950 West, Salt Lake City, Utah. Applicants must be current on state and federal tax filings and successfully pass an FBI-level criminal background check. The position is full-time and eligible for a full benefits package. The posted wage range is $15.47–$27.34 per hour; non-state employees are hired at $19.68 per hour, and hourly wages are not negotiable. DHRM rules apply to promotions and transfers for current state employees.

Requirements

Be current on state and federal tax filings.
Successfully pass an FBI-level criminal background check.
Effectively communicate with a wide variety of people.
Follow laws and rules and handle customers tactfully and professionally.
Use computer programs in day-to-day functions.
Pay attention to detail and handle money accurately.
Understand processes and procedures and apply them in day-to-day functions; this qualification is listed as preferred or trainable/on-the-job.

Nice To Haves

Experience understanding processes and procedures and applying them in day-to-day functions.
Experience communicating effectively with a wide variety of people.
Experience following laws and rules and handling customers tactfully and professionally.
Experience using computer programs in day-to-day functions.
Experience demonstrating attention to detail and accurately handling money.

Responsibilities

Issue license plates, permits, registrations, certificates, and other items.
Receive, research, and respond to questions or complaints; provide information, explain policies and procedures, and facilitate resolutions.
Process transactions using a point-of-sale system, provide correct change, and close the cash drawer at the end of the shift.
Assist the public and others with completing forms, applications, and other paperwork.
Examine documents for applicability, legibility, completeness, accuracy, and consistency of information across documents.
Communicate information and ideas clearly and concisely, verbally and in writing, and read and understand written information.
Conduct comprehensive physical inspections of motor vehicles to verify the Vehicle Identification Number (VIN).