Mortgage Servicing Default Analyst

Cornerstone Capital Bank•Houston, TX

3d•Onsite

About The Position

Cornerstone Servicing is seeking an experienced Default Analyst to join their team. This individual will be responsible for ensuring adherence to established work rules, goals & objectives to improve Tier rankings and streamlining end of month reporting. The Default Analyst will also work closely with all default departments to ensure proper coding of the loans from a call perspective to events being updated timely and accurately. The candidate will be expected to establish/maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.

Requirements

High School Diploma, GED or equivalent experience
Minimum 5+ Years Mortgage Servicing Experience
Significant knowledge and understanding of default reporting process from beginning to end.
Knowledge of basic computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook.
Experience in First Line of Defense control implementation
Leadership and proficient knowledge of federal regulations, state laws, ad GSE/government requirements
Solid analytical skills with the ability to exercise prudent judgment to prioritize a complex workload with time sensitive deadlines
Exceptional organization and time management a must
Results oriented and ability to adapt and be comfortable with change based on the business needs
Exceptional interpersonal skills in addition to verbal/written communication
Ability to work through stressful situations professionally
Must display Personal Accountability
Attention to detail

Nice To Haves

BKFS and BKFS Desktop Solution Experience Preferred

Responsibilities

Ensure collection and loss mitigation milestones/timelines are reported correctly in accordance with statutory compliance, regulatory compliance, and company guidelines.
Provide guidance to the team by establishing and/or enhancing default reporting procedures in compliance with all state, federal, Investor, Insurer, Agency, and Company guidelines.
Achieve department goals by validating all default reporting by month end prior to end of month transmissions.
Collaborate with key stakeholders across the organization to drive quality improvement in Default Reporting.
Assist and/or oversee default related projects, such as internal audits responses and default related loan reviews.
Provide recommendations to management on default reporting process improvement opportunities within the department and outside, where applicable, to minimize risk exposure.
Follow departmental and business policies with strict adherence.
Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners.