Default Servicing Oversight Coordinator

Movement Mortgage•Headquarters (SC), SC

5d•$54,500 - $82,000•Hybrid

About The Position

Join the company defining what it means to be an Impact Lender! Mortgages are what we do, but that doesn't define who we are. In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process. In 2023, we pioneered again, helping launch Impact Lending – a new category of lending. Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender. At Movement, we are Impact Lenders. We give 40%-50% of our profits to making an impact in our communities. For us, purpose and people have always come before profit.

Requirements

Strong default servicing experience required (preferably in the area of Loss Mitigation and/or Foreclosure)
Strong mortgage origination/transfers/servicing knowledge
Strong skills in Excel, including the ability to utilize the following functions: V-Lookup, formulas, Conditional Formatting, and Pivot Tables
Available to work over-time as requested and required by business need and communicated by your manager.
Current, working knowledge of the Microsoft Office suite strongly preferred
2-3 years of loss mitigation experience and/or foreclosure strongly preferred
Minimum 1-2 years of mortgage loan administration and/or servicing oversight experience.
1+ years of experience in operational reporting and performance improvement.
Strong interpersonal communication and relationship building skills
Technologically savvy, with the ability to work in varied systems.
Must be able to handle multiple tasks and manage workload independently.
Must be organized, detailed-oriented, and maintain reliable follow-through.
High level of production with attention to detail and accuracy
Good business acumen and able to take direction
Capable of creating a vision and achieving results
Understands the “big picture,” but can celebrate small victories
Passion and true love for problem solving
Ability to work under pressure
Can create “buy in” from colleagues and department managers
Strong “follow-through” on assigned tasks
Proactive, results-oriented and organized
Maintains a professional demeanor under any circumstances
Must be able to work with our team in our local Indian Land, SC office 2-3 days per week.

Nice To Haves

Has a strong knowledge and skill set for mortgage lending and operations (preferred)

Responsibilities

Assess, manage, monitor, and measure our sub-servicer specifically in their default servicing performance
Plan, implement and execute all required documentation to evidence oversight of sub-servicers
Communicate with business units on status and performance of the sub-servicer
Develop positive relationships with all internal business units
Make recommendations regarding upcoming department needs, issues or deficiency items
Provide analytic support for Servicing; reviewing operational metrics or developing/maximizing servicing system applications
Provide data and analytical support for the oversight of Movement’s sub-servicer
Develop an in-depth knowledge of process workflows and production of various sub-servicing departments.
Conduct necessary sampling, document/report reviews, reconciliations, on site audits to ensure mortgage loans are serviced in accordance with regulatory and investor requirements.
Analyze and evaluate industry, regulatory and performance trends and propose changes where efficiencies could be created
Produce accurate monthly reporting on assigned areas of focus and ensure consistency and accuracy in data, reporting, and results.
Prepare monthly, quarterly and ad-hoc reports pertaining to mortgage activities, including sub-servicer performance
Track, monitor and address exception results from assigned reports and alert management of any issues.
Utilize metrics to drive process and performance improvement.
Assists the Compliance department with responding to policy or procedural related audit or regulatory inquiries