Mortgage Sales Supervisor

U.S. Bank•Bakersfield, CA

About The Position

Under the general direction of upper management, the Mortgage Sales Supervisor oversees day-to-day loan origination activities for a small team of Mortgage Loan Originators. The role ensures required documents are obtained from appropriate sources in time for processing, underwriting, and closing, and meets annual loan origination volume goals established by upper management. The supervisor develops referral relationships with real estate brokers, builders, and other external sources; participates in local and state mortgage banking, realtor, and builder trade associations; and maintains knowledge of mortgage industry developments. The role also builds partnerships within U.S. Bank Home Mortgage and across other U.S. Bank business lines to grow customer relationships and additional product sales. Responsibilities include interviewing and recruiting talent, employee development, and proactively retaining employees through positive engagement. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes a criminal background and credit check. Failure to meet or maintain registration requirements may result in rescission of an offer or termination of employment. The role may require performing duties outside the employee’s regular place of business.

Requirements

High school diploma or equivalent.
At least two years of mortgage sales experience.
National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including required criminal background and credit checks.
Demonstrated new business development and relationship management skills.
Good knowledge of sales and sales strategies.
Thorough knowledge of mortgage products and services, operations, and current market trends.
Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies.
Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, gained through on-the-job training or real estate brokerage experience.
Familiarity with local, state, and national laws, including zoning ordinances, Truth-in-Lending, RESPA, and energy audit requirements.
Well-developed customer service and relationship skills.
Strong attention to detail and ability to analyze financial information.
Good interpersonal, verbal, and written communication skills.
Ability to meet the applicable requirement of performing duties outside the regular place of business.

Nice To Haves

At least two years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
Experience coaching, mentoring, and developing mortgage loan originators to enhance performance and drive business results.

Responsibilities

Supervise the day-to-day loan origination activities of a small team of Mortgage Loan Originators.
Ensure documents needed for processing, underwriting, and closing are secured promptly from appropriate sources.
Meet annual loan origination volume goals established by upper management.
Establish referral relationships with real estate brokers, builders, and other external sources to generate loan volume.
Participate in local and state mortgage banking, realtor, and builder trade associations and maintain knowledge of mortgage industry developments.
Develop partnerships within U.S. Bank Home Mortgage and other U.S. Bank business lines to grow customer relationships and additional product sales.
Interview and recruit new talent.
Develop employees and support retention through positive employee engagement.
Perform duties outside the regular place of business as required.

Benefits

Medical, dental, and vision healthcare.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase program.
Pension, subject to eligibility requirements.