Mortgage Sales Supervisor

U.S. Bank•Bellingham, WA

About The Position

Under the general direction of upper management, the Mortgage Sales Supervisor oversees the day-to-day loan origination activities of a small team of Mortgage Loan Originators. The role ensures required documents are obtained in a timely manner for processing, underwriting, and closing, and meets annual loan origination volume goals established by upper management. The supervisor develops referral relationships with real estate brokers, builders, and other external sources; participates in mortgage banking, realtor, and builder trade associations; and maintains current knowledge of mortgage industry developments and issues. The position builds collaborative partnerships within U.S. Bank Home Mortgage and other U.S. Bank business lines to grow customer relationships and additional product sales. It also interviews and recruits talent and works to retain employees through development and positive engagement. NMLS registration is required under the S.A.F.E. Act of 2008 and Regulation Z; registration includes criminal background and credit checks. Failure to meet or maintain registration requirements may result in rescission of an offer or termination of employment.

Requirements

High school diploma or equivalent.
Two or more years of mortgage sales experience.
NMLS registration, including completion of the required criminal background and credit check process.
Ability to perform duties outside the employee’s regular place of business.

Nice To Haves

Demonstrated new business development and relationship management skills.
Good knowledge of sales and sales strategies.
Thorough knowledge of mortgage products and services, operations, and current market trends.
Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies.
Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, gained through on-the-job training or real estate brokerage experience.
Familiarity with local, state, and national laws, such as zoning ordinances, Truth-in-Lending, RESPA, and energy audit requirements.
Well-developed customer service and customer relations skills.
Strong attention to detail and ability to analyze financial information.
Good interpersonal, verbal, and written communication skills.
Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
Experience coaching, mentoring, and developing mortgage loan originators to enhance performance and drive business results.

Responsibilities

Supervise the day-to-day loan origination activities of a small team of Mortgage Loan Originators.
Ensure documents needed for processing, underwriting, and closing are obtained from appropriate sources in a timely manner.
Meet annual loan origination volume goals established by upper management.
Develop referral-source relationships with real estate brokers, builders, and other external sources.
Participate in local and state mortgage banking, realtor, and builder trade associations and stay informed about mortgage industry knowledge and issues.
Build collaborative partnerships within U.S. Bank Home Mortgage and other U.S. Bank business lines to grow customer relationships and additional product sales.
Interview and recruit new talent.
Support employee retention through employee development and positive employee engagement.
Maintain required NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase plan.
Pension.