Mortgage Sales Manager

Summit Federal Credit Union•Town of Camillus, NY

4h•$0 - $75,000•Onsite

About The Position

The Mortgage Sales Manager is responsible for the overall success of First Mortgage originations at the credit union, including administering, coordinating, and evaluating Mortgage Department policies, procedures, and processes. The role leads the member experience effort in support of mortgage sales and collaborates with mortgage operations and other Summit Team Members. The position is full-time, non-exempt, and based in the Rochester, Syracuse, or Buffalo region. The expected schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., for 37.5 hours per week. The base salary is $75,000, plus commission, team commission overrides, and an annual management bonus. The bonus is subject to Board approval and organizational performance. Actual salary is determined based on experience and other job-related factors, consistent with applicable law. The role requires business travel, and the employee must be able to sit or stand for extended periods in an office setting. The employee must comply with applicable federal regulations and organizational policies, including BSA, AML, information security, and privacy requirements, and complete required annual training. Applicants must be eligible to register as a Mortgage Loan Originator under the S.A.F.E. Act. Candidates under consideration are subject to a credit check and fingerprinting.

Requirements

At least 2 years of commensurate work experience.
At least 1 year of comprehensive management and mortgage lending experience.
3–5 years of experience in the financial industry.
Familiarity with the financial services industry.
Current knowledge of FNMA underwriting and servicing rules.
Knowledge of Point of Sale and Loan Origination Systems, such as Empower or Encompass.
Excellent leadership, interpersonal, and communication skills.
Strong organizational skills and attention to detail.
Solid presentation and public speaking skills.
Excellent computer skills.
In-depth understanding of the organization’s products and services.
Excellent sales and service coaching skills.
Strong problem-solving skills.
Ability to function effectively as a leader and manage and lead people.
Ability to oversee planning and execution of new products and/or programs.
Ability to communicate verbally and in writing at a professional business level, including with large groups.
Ability to work effectively under pressure and against strict time constraints.
Ability to use a personal computer and Microsoft Office, word processing, spreadsheet, and data applications.
Ability to manage multiple priorities, act independently, and make effective decisions within a reasonable time frame.
Ability to identify and correct areas of inefficiency.
Ability to sit or stand for extended periods in an office setting and travel for business-related matters.
Must be eligible to register as a Mortgage Loan Originator under the S.A.F.E. Act; candidates under consideration are subject to a credit check and fingerprinting.
Must meet applicable federal regulatory and organizational compliance requirements and complete required training.

Nice To Haves

Familiarity with lending regulations governing financial institutions, preferably credit unions.

Responsibilities

Achieve individual and Mortgage Department production goals.
Recruit, develop, and train Mortgage Loan Originators who generate high-quality loans in compliance with company policies, procedures, and pricing strategies.
Maintain knowledge of real estate lending and servicing trends and economic conditions to support a high level of service compared with other financial services providers.
Foster a positive work environment and culture in line with the credit union’s mission statement and team values.
Collaborate with Branch Network, Summit Investment and Retirement Services, Business Lending, and other Summit Federal Credit Union team members.
Support the credit union’s Sales and Service Culture, encouraging and reinforcing real estate lending sales efforts through management coaching and recognition.
Ensure mortgage staff receive adequate training and conduct sales in accordance with the credit union’s philosophies and members’ needs.
Ensure adherence to policies in areas of oversight.
Ensure current training, reference, and other appropriate materials are available to mortgage staff.
Participate in special assignments, projects, and committees as requested by the Vice President of Lending or Director of Real Estate Lending.
Set a positive example through interactions with people throughout the credit union.
Represent and promote the credit union within the business community.
Establish and maintain community networking relationships through involvement in business, social, community, and/or political committees, boards, or other activities.
Complete required annual BSA, AML, information security, privacy, and other job-related training within deadlines.