Mortgage Processor & Closer

Greylock Federal Credit Union•Pittsfield, MA

6d•$21 - $26•Hybrid

About The Position

The Mortgage Processor supports the real estate lending process by reviewing, verifying, and preparing loan files to ensure timely and compliant closings. This role contributes to an efficient mortgage operation by maintaining documentation accuracy, communicating with members and internal teams, and adhering to regulatory requirements. The position helps advance the Credit Union’s commitment to exceptional service and operational excellence.

Requirements

High school diploma or equivalent required.
Proficiency with mortgage loan origination systems, Microsoft Office Suite, and spreadsheet tools.
Familiarity with real estate lending documentation and compliance standards.
Strong written and verbal communication skills.
Ability to work collaboratively in a fast-paced, deadline-driven environment.
Must be able to remain in a stationary position for extended periods and operate standard office equipment.

Nice To Haves

2+ years of mortgage processing or equivalent financial services experience preferred.

Responsibilities

Coordinate and schedule mortgage and home equity loan closings, ensuring all necessary documents are prepared, reviewed, and compliant with regulatory standards.
Conduct in-branch home equity closings, including reviewing documents with members and completing post-closing recording steps.
Collaborate with loan officers, processors, attorneys, and title companies to ensure timely and accurate closings.
Review and process residential mortgage applications in accordance with Credit Union policies and secondary market guidelines; ensure accuracy of data entry, rates, terms, and fees.
Monitor critical file milestones, such as appraisal receipt, contingencies, or expiring documents, and proactively manage timelines.
Review and verify accuracy of loan documentation, fees, disclosures, and closing instructions; prepare funds for disbursement in accordance with Credit Union policies.
Ensure all loan files comply with federal and state regulations and internal lending policies related to credit scores, DTI, LTV, and RESPA/TILA requirements.
Support cross-team efforts to maintain service standards, including providing backup coverage and contributing to a positive, member-focused team environment.