Mortgage Operations Supervisor

Stanley Martin Homes•Fairfax, VA

65d•Onsite

About The Position

The Mortgage Operations Supervisor is a self-motivated professional with strong organizational, communication, and analytical skills. This role works closely with the Operations Manager, Chief Strategy Officer, and members of the operations team to support daily operations and oversee offshore staff. The position plays a key role in improving processes, managing projects, and ensuring compliance with investor, state, and agency requirements.

Requirements

Minimum of 5 years of mortgage operations experience, with specific experience managing or working with offshore teams.
Working knowledge of the Encompass Loan Origination System preferred.
Bachelor’s degree or equivalent work experience.
Ability to work independently while also functioning effectively as part of a team.
Strong organizational skills with the ability to prioritize, multitask, and meet or exceed deadlines in a fast-paced environment.
Excellent attention to detail with strong research and analytical abilities.
Demonstrated critical-thinking skills and the ability to respond to time-sensitive business needs.
Excellent written and verbal communication skills across all levels of the organization.
Strong customer service orientation.
Proficiency in Microsoft Office applications.
Willingness to attend training and learn updated procedures as required.
Demonstrates initiative, sound judgment, self-motivation, and a commitment to professional growth and increasing responsibility.

Nice To Haves

Working knowledge of the Encompass Loan Origination System preferred.

Responsibilities

Work with the managers in the operations department to improve efficiency, productivity and accountability.
Collaborate with the operations management team to enhance and maintain operational policies and procedures.
Assist the Operations Manager with operational initiatives, special projects, and process improvements.
Perform additional duties as assigned by management.

Benefits

Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed
employer-paid Short Term and Long Term disability
basic life and AD&D insurance
employee-paid life
Legal Resources
Aflac supplemental options
401(K), with up to $4K employer match
Health Savings Account (HSA)
Flexible Spending Account (FSA) for dependent care
12 weeks of paid maternity leave through our Short-Term Disability Plan
wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
Paid Time Off (increases with tenure)
no-cost coverage for identity theft or travel mishaps
advanced pay option through Dayforce Wallet