Mortgage Operations Specialist

Newrez LLC•Fort Washington, PA

2d•Onsite

About The Position

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance. Primary Function Complete the requisite loan file due diligence for accuracy, compliance, and adherence to all Company guidelines. Utilize superior written and oral communication to obtain any third-party documentation needed to complete required tasks. The Team will also work in conjunction with Processing, Sales and/or NewRez approved vendors to ensure all loans in assigned Processing pipelines are facilitated through the loan manufacturing process. Our Borrower experience is paramount to NewRez.

Requirements

Bachelor's Degree required
0-2 years professional experience
DTC Mortgage Operations Specialist centralized on site in Fort Washington, PA Office
Ability to work and thrive in a fast-paced environment.
Able to handle multiple tasks and meet deadlines.
Detail oriented
Excellent written and verbal communication skills
Must work well in a “team” environment.
Proficient with MS Office
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Responsibilities

Maintain daily workflow prioritization & perform the due diligence to ensure assigned loan activities have been completed in a quality, timely and an overly efficient manner.
Communicate with all 3rd parties involved in the loan process.
Work closely with our internal departments: Underwriting, Secondary, Closing & Post-Closing
Ability to communicate clearly with all customers.
Complete Mortgage Operations Specialist (Jr Processing) activities pursuant to established systemic conditions.
Utilize NewRez reporting platform to manage & perform pipeline related task activities.
Ensure all files are completed in accordance with established Service Level Agreement(s)
For DTC Mortgage Operations Specialist Only: Train for Processing, Closing and/or Underwriting.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)