Mortgage Operations Manager IV
About The Position
Manage assigned Mortgage/Consumer Lending department by overseeing a staff of 30+ employees including supervisors and / or operations managers ensuring operational efficiency and targeted results are met. Provide operational, technical and functional expertise in work policies and procedures. May oversee approximately 10 employees in a specialist or analytical capacity. The position is responsible for the strategic direction of the department. This position requires a comprehensive knowledge of business, applicable regulations and affiliated technology with the ability to plan, organize and supervise work of staff (supervisors, operations managers and support staff ) and produce results. The position works with uncertainty with discretionary solutions, possesses moderate risk to organization. The position has approval and signing authority within established limits.
Requirements
- Bachelors degree, OR in lieu of degree, Four to five years relevant experience.
- Minimum seven years operations experience.
- Five to seven years supervisory/management experience.
Nice To Haves
- Masters degree preferred.
Responsibilities
- Responsible for the planning, leadership, innovative problem resolution, analysis and reporting for assigned department/division overseeing a staff of 30+ employees including supervisors and / or operations managers.
- Responsible for the approval of new methods and procedures to make daily operations more efficient.
- Approve recommendations for department/division policy changes and creation of new department/division policy and procedures.
- Contribute to strategic planning and short-term initiatives.
- Responsible for department contingency planning and regulatory compliance.
- Responsible for the development and review of project initiatives.
- Act as project lead for division/bank-wide projects
- Responsible and accountable for the budget process and is financially accountable for department/unit.
- Act in a liaison capacity with other departments.
- Build and maintain relationships with outside vendors.
- Participate in negotiations with outside vendors.
- Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations.
- Oversee training and development of direct reports.
- Responsible for multiple direct reports at both a supervisor and / or operations manager level.
- Oversee a department of 30+ employees.
Benefits
- medical
- retirement
- forty hours of paid volunteer time, each year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
