Mortgage Operations Associate

EastRise Federal Credit Union • South Burlington, VT

7h • $21 - $24

About The Position

The Mortgage Operations Associate supports the day-to-day operations of the Mortgage Operations Department by performing a variety of loan boarding, closing, and post-closing activities. This position is responsible for ensuring mortgage transactions are processed accurately, efficiently, and in compliance with credit union policies, investor requirements, and regulatory guidelines.

Requirements

• Must be at least 18 years of age.
• Favorable Background, Credit, Criminal, Bondibility, and Reference Checks required.
• Experience with Pricing and Product Eligibility engine (PPE) and Loan Origination System (LOS) required.
• Basic knowledge of Windows and Microsoft Office software (Outlook, Excel, and Word).

Nice To Haves

• One to three years of experience in mortgage lending, loan servicing, banking, financial services, or a related operational environment preferred.
• Associate degree in business, finance, accounting, or a related field preferred.

Responsibilities

• Boards and disburses mortgage loans within the core banking system, ensuring accurate loan setup, data integrity, timely funding, and compliance with credit union policies, investor requirements, and regulatory guidelines.
• Performs mortgage operational support activities, including payment setup, loan account maintenance, and borrower information updates, ensuring accurate records and timely processing.
• Conducts verifications of employment and other quality control activities to support loan eligibility, documentation accuracy, and compliance with investor and regulatory requirements.
• Prepares, organizes, and reviews mortgage loan closing packages to support post-closing and secondary market activities while ensuring accuracy and completeness.
• Collaborates effectively with internal business partners and external stakeholders to support mortgage operations, resolve inquiries, and ensure timely, accurate, and efficient workflow execution.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED