Mortgage Operations Specialist

First Citizens Bank • Columbia, SC

3d

About The Position

This position provides administrative and operational support by preparing mortgage loan documents for processing. Prepares and delivers initial disclosures and re-disclosures to customers. Orders various mortgage services such as appraisals and titles. Gathers other necessary documentation to ensure all requirements of the loan transaction are met prior to moving the loan to processing. Communicates effectively with all parties involved in the mortgage loan transaction.

Requirements

• Ability to handle escalations in a timely fashion
• Mortgage Loan or Mortgage Products
• Customer service skills
• Organization skills
• Risk Mitigation
• Detail oriented
• Communication (Written and Verbal)
• High School Diploma or GED
• 1 years' experience in Banking or Mortgage processing

Responsibilities

• Initiates mortgage services to complete loan packages.
• Prepares and delivers initial disclosures and re-disclosures to appropriate parties.
• Identifies deficiencies and contacts the appropriate party for resolution.
• Reviews prepared loan documentation to ensure thoroughness, accuracy, and adherence to standards including completion of a quality review.
• Follows up on all outstanding documentation to move loans to the processing pipeline.
• Coordinates with all parties involved in the mortgage loan transaction to complete set milestones.
• Responsible for multi-tasking between queues in order to meet internal and regulatory timelines.

Benefits

• Competitive, thoughtfully designed and quality benefits program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED