Mortgage Operations Associate
Builtwell Bank•Cleveland, TN
•Onsite
About The Position
This position provides administrative and operational support to the Mortgage department by assisting the entire mortgage team with daily activities that ensure an efficient and exceptional customer experience. This position serves as the first point of contact for customers visiting the office and is responsible for maintaining organization, supporting loan operations, and ensuring a smooth day-to-day workflow.
Requirements
- High school diploma or equivalent required
- Strong organizational skills and multitasking abilities with exceptional attention to details.
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.
- Professional appearance and customer focused attitude
- Ability to maintain confidentiality and handle sensitive customer information
Nice To Haves
- Previous administrative, banking, mortgage or customer service experience preferred.
Responsibilities
- Welcome and assist customers
- Receive documentation
- Assist customers with signing routine documentation
- Answering calls
- Provide courteous, professional service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
