Mortgage Operations Assistant

Corda Credit Union•Cedar Rapids, IA

2d•Onsite

About The Position

Corda Credit Union is hiring a Mortgage Operations Assistant to join our Cedar Rapids office. In this role, you will support our Operations Team by providing internal and external mortgage loan processing assistance and full compliance throughout every stage of the process. As a Mortgage Operations Assistant, you will be responsible for various tasks related to first, second mortgage, home equity, and loan origination and servicing. This includes compliance analysis of mortgage loan files, processing and servicing mortgages, tracking of mortgage servicing areas, verbal and written communication with members, problem resolution, and research support. Attention to detail, strong critical thinking skills and the ability to multi-task are essential to this position. Why this role stands out: Collaborate with a high-performing operations team Drive exceptional member experiences while delivering mortgage loan processing solutions Play a key role in community engagement and local growth Join a company recognized for Member Focus and Career Growth Access to our very generous benefits and encouraged work/life balance Corda Credit Union employee benefits include: https://www.cordacu.org/careers/#benefits Are you a good fit for this position? To succeed as a Mortgage Operations Assistant at Corda Credit Union, you should have the ability to work effectively and accurately in a deadline-orientated environment by processing and servicing mortgages. This includes filing reports, balancing GLs and ensuring document retention as needed. You will provide problem resolution and research support to internal (staff) and external membership (Credit Union Membership) by providing information to handle related inquiries thoroughly and professionally. A commitment to member service is essential for building trust and long-term relationships. Are you ready for an exciting opportunity? We would love to hear from you. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Requirements

Ability to work effectively and accurately in a deadline-orientated environment.
Attention to detail.
Strong critical thinking skills.
Ability to multi-task.
Commitment to member service.
Authorized to work for ANY employer in the U.S.

Responsibilities

Provide internal and external mortgage loan processing assistance and full compliance throughout every stage of the process.
Handle various tasks related to first, second mortgage, home equity, and loan origination and servicing.
Perform compliance analysis of mortgage loan files.
Process and service mortgages.
Track mortgage servicing areas.
Communicate verbally and in writing with members.
Provide problem resolution and research support.
File reports.
Balance GLs.
Ensure document retention as needed.
Provide information to handle inquiries thoroughly and professionally.