Mortgage Marketing Assistant

Centennial Bank, AR
Hybrid

About The Position

The Mortgage Marketing Assistant supports projects and initiatives for the Mortgage Marketing Manager and cross-functional teams to help the organization achieve its business and brand objectives.

Requirements

  • Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc.
  • Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college.
  • 7-11 months related experience and/or training
  • Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
  • Ability to write reports, business correspondence, and policy/procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
  • Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
  • Basic: 10-Key, Accounting
  • Intermediate: Alphanumeric Data Entry, Contact Management, Database, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
  • Ability to communicate effectively both verbally and in writing with all levels of management
  • Ability to manage multiple tasks with exacting deadlines in a fast-paced environment
  • Ability to work without close supervision
  • Ability to demonstrate initiative to accomplish work objectives
  • Ability to work effectively and demonstrate flexibility in a continually changing environment
  • Ability to demonstrate effective organization, critical thinking, analytical, and problem-solving skills
  • Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook

Nice To Haves

  • Knowledge of or willingness to learn Marketing software, project management and other marketing automation tools
  • Ability to work extended hours, as necessary, to accomplish work objectives
  • Experience in marketing and/or communications, preferred
  • Experience working in the financial services industry, preferred

Responsibilities

  • Supports the Marketing and cross-functional teams.
  • Manages, organizes and tracks the marketing assets for Centennial Mortgage, including campaign collateral, logos and other design assets, through our digital libraries.
  • Coordinates Loan Originators marketing requests, ticket submission, and project entry via marketing ticket system.
  • Responsible for monitoring inventory as well as ordering promotional items and closing gifts.
  • Tracks Loan Originator marketing expenses.
  • Provides assistance in the implementation as well as management of social media platforms and social media content.
  • Submits proper compliance paperwork, and prepares appropriate information for audit purposes.
  • Contributes to and provides assistance with creating and distributing new marketing material including flyers, posters, signs, presentations, digital graphics, and other marketing documents
  • Supports the Mortgage Project Specialist with market data and digital marketing data.
  • Effectively communicates with internal stakeholders and external vendors and partners to ensure all parties receive excellent service and responses in a timely manner.
  • Maintains confidentiality and exercises discretion with respect to Company and Bank matters.
  • Adheres to work schedule, supporting operational efficiency and productivity.
  • Ensures Bank policy, procedures, and guidelines are followed.
  • The ability to work in a constant state of alertness and in a safe manner.
  • Completes required BSA/AML training and other compliance training as assigned.
  • Perform any other related duties as required or assigned.
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