Mortgage Loan Servicing Specialist
About The Position
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary In this role, you will be responsible for performing complex commercial mortgage loan servicing and administration functions to support our investor clients and borrower requirements. You'll oversee loan portfolio compliance, ensure timely collection of payments, and handle delinquent property taxes, insurance coverage, and loss claims. You will also analyze loan portfolios, perform property inspections, and collaborate with correspondent networks to ensure compliance. Additionally, you'll assist in the setup of new loans and the processing of payoff transactions.
Requirements
- High School Diploma required.
- 2+ years of relevant experience in a dynamic office environment or equivalent experience.
- Strong analytical skills and ability to interpret financial documents (e.g., operating statements, rent rolls, financial statements).
- Experience in commercial mortgage loan servicing, banking, or related.
- Experience with mortgage loan servicing systems and financial software.
- Knowledge of legal and technical aspects of commercial loan servicing.
- Strong attention to detail and accuracy.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Effective communicator with a collaborative mindset.
- Ability to adapt to changing requirements and deadlines.
Nice To Haves
- Degree in accounting, finance, or a related field preferred.
Responsibilities
- Maintain compliance for loan portfolios, including ensuring timely payments, insurance coverage, and payment of property taxes.
- Collaborate with correspondents to ensure servicing compliance and address inquiries from borrowers, management, and investors.
- Perform analysis of transfer, assumption, and modification requests, and support loan file documentation.
- Validate servicing system data and assist in preparing accurate payoff quotes and loan status statements.
- Ability to work in a fast-paced environment and manage multiple priorities is a requirement of the role.
- Ability to work onsite at the Hillsboro, OR location (at least twice per month) is a requirement of this role.
Benefits
- A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
- An annual incentive bonus plan
- Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
- A supportive, responsive management approach and opportunities for career growth and advancement
- Paid parental leave and adoption/surrogacy assistance
- An employee giving program that double matches your donations to eligible nonprofits and schools
- In addition to the competitive salary range below, our employee-focused benefits support work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
