Mortgage Loan Processor

BELLWETHER COMMUNITY CREDIT UNIONNashua, NH
Hybrid

About The Position

Join Our Team and Help Members Achieve Homeownership Are you an experienced Mortgage Loan Processor who thrives in a fast-paced environment and takes pride in delivering exceptional service? At BCCU, we're looking for a detail-oriented professional who is passionate about guiding mortgage loans from application through closing while ensuring an outstanding member experience. As a Mortgage Loan Processor, you'll play a critical role in the mortgage lending process by preparing complete, compliant loan files, coordinating with borrowers and third-party partners, and helping our members achieve their homeownership goals with confidence.

Requirements

  • High school diploma required; additional post-secondary education preferred.
  • 1-2 years of mortgage loan processing experience.
  • Experience processing Conventional, FHA, VA, USDA, and other residential mortgage products.
  • Working knowledge of FNMA, FHLMC, FHA, and investor underwriting guidelines.
  • Knowledge of mortgage lending regulations, including: Regulation Z (Truth in Lending) ECOA / Regulation B HMDA TRID requirements
  • Strong analytical skills with the ability to calculate income, DTI, LTV, and payment ratios.
  • Proficiency with mortgage loan origination software and Microsoft Office (Word, Excel, Windows).
  • Excellent organizational, communication, and customer service skills.
  • Ability to prioritize multiple files while maintaining accuracy and meeting deadlines.
  • Self-motivated with the ability to work independently and collaboratively.
  • Has exceptional attention to detail.
  • Enjoys solving problems and working through complex loan scenarios.
  • Communicates effectively with borrowers, coworkers, Realtors, attorneys, and third-party vendors.
  • Maintains confidentiality and professionalism.
  • Takes ownership of your work and consistently follows through.
  • Thrives in a collaborative, member-focused environment.
  • Ability to sit, stand, squat, and move throughout the workday.
  • Ability to lift up to 30 pounds occasionally.
  • Reliable transportation required.
  • Flexibility to work additional hours when needed to meet business demands.

Responsibilities

  • Process residential first and second mortgage loan applications from submission through closing.
  • Review loan documentation for completeness, accuracy, and compliance with investor and regulatory guidelines.
  • Calculate debt-to-income (DTI), loan-to-value (LTV), and income ratios.
  • Order and review credit reports, appraisals, verifications, title work, and other required documentation.
  • Analyze borrower documentation and prepare complete loan files for underwriting with recommendations.
  • Communicate underwriting decisions, conditions, and loan status updates with Loan Representatives, members, Realtors, attorneys, and title companies.
  • Coordinate loan closings, prepare Closing Disclosures and closing packages in compliance with TRID and CFPB regulations.
  • Schedule closings and ensure timely funding, booking, shipping, and servicing of mortgage loans.
  • Maintain accurate records within the loan origination system, servicing platform, and core operating system.
  • Complete HMDA reporting requirements and ensure compliance with all applicable federal and state mortgage regulations.
  • Partner with Post Closers to complete quality control reviews and obtain outstanding documentation.
  • Cross-train with other mortgage operations staff to support daily workflows and provide operational backup as needed.
  • Build strong working relationships across departments while delivering outstanding service to our members.

Benefits

  • We value integrity, teamwork, professional growth, and exceptional service.
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