Mortgage Loan Processor

Maine State Credit Union • Augusta, ME

3d

About The Position

Are you an experienced Mortgage Loan Processor who thrives on accuracy, organization, and keeping loans moving smoothly from application to closing? At Maine State Credit Union, you’ll be a critical partner to our Mortgage Lending Team owning the details, managing the loan pipeline, and ensuring our members experience a seamless, professional lending process. This role is ideal for someone who enjoys balancing multiple priorities, collaborating with lenders and vendors, and confidently navigating compliance requirements in a dynamic environment. What Your Day Will Look Like As a Mortgage Loan Processor, your daily work will be hands‑on, detail‑driven, and essential to successful loan closings:

Requirements

• 1–3 years of mortgage or loan processing experience
• Strong working knowledge of loan documentation, policies, and compliance requirements
• Comfortable managing multiple files and deadlines simultaneously
• Clear, professional written and verbal communication skills

Nice To Haves

• Experience using Encompass LOS or similar systems (preferred)

Responsibilities

• Manage the loan pipeline from application through closing keeping files accurate, complete, and on track.
• Prepare loan documentation for new and modified real estate and consumer loans using the Credit Union’s Loan Origination System (LOS).
• Order and coordinate third‑party services such as title work, appraisals, and legal documents—following up to keep timelines moving.
• Review loan files for compliance and accuracy, ensuring adherence to federal and state regulations including QM, ATR, and TRID.
• Complete post‑closing tasks including recording security documents, ensuring final title policies are issued, and supporting audit requests.
• Maintain strict confidentiality while upholding the Credit Union’s member‑first service standards.

Benefits

• Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
• HSA – generous employer contribution
• Employer funded HRA
• Employer-subsidized Dental and Vision Insurance
• 100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
• Accident Insurance
• Competitive wages, and annual evaluations with compensation adjustments
• Generous 401(k) employer match, plus annual discretionary contribution
• Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
• Paid Parental Leave
• Education reimbursement - up to $5,000 annually for undergraduate
• Opportunities to volunteer in our local communities
• 100% Employer Paid EAP which includes 6 free mental health sessions
• Wellness Reimbursement of up to $150
• Free coffee, tea, and hot chocolate and an abundance of food

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees