Mortgage Loan Processor

Lea County State Bank•Hobbs, NM

1d•Onsite

About The Position

This role involves processing various types of mortgage loans including Conventional, FHA, USDA, and VA. The processor will assist customers with loan applications, respond to inquiries, and ensure timely and accurate data entry. A key responsibility is to provide mortgage disclosures within regulatory timeframes and clear all underwriting conditions before closing. The role also includes ordering necessary documents, processing loan packages, and performing clerical and customer service duties. Additionally, there is an expectation to participate in marketing efforts, cross-sell bank products, and uphold safety and security protocols within the bank.

Requirements

Processing of Mortgage Loans-Conventional, FHA, USDA, and VA.
Assist customers with the completion of conforming and non-conforming mortgage loans in person, online, and by telephone.
Respond to mortgage inquiries in a friendly and professional manner.
Input information and assist other staff as needed, to assure information is entered into the computer and all necessary preliminary documents are printed timely and submitted for underwriting within 24 hours.
Provide mortgage disclosures within regulatory timeframes.
Obtain all information and clear all underwriting conditions as directed, prior to closing.
Order or assist in ordering all documents necessary for the processing and closing of the loans as per procedures.
Assist with the retrieval, printing, processing and returning of all loan packages from out-of-town originators.
Greet and assist customers.
Respond to all inquiries in a timely and professional manner.
Prepare good faith estimates for realtors and customers.
Set up files, intake sheets and assign loan numbers.
Monitor and update loan information on a regular basis and assist with the pipeline reports.
Assist with the preparation of necessary tickets/GL batches for daily work and for the disbursing of funds for the loan proceeds and payment of invoices.
Perform daily functions such as answering the telephone, photocopying, scanning, mailing notices and other day-to-day tasks as requested.
Complete assigned BAI training on or before due dates.
Assist in marketing products that are available and develop business with customers and Realtors.
Attend functions and meetings related to the real estate market in our trade areas.
Utilize and cross sell other services and products offered by bank.
Ensure the Safety & Security of all team members, customers, the Bank, and personally.
Perform duties in a manner that ensures safety of other team members.
Maintain situational awareness in environment and alert supervisor of any unusual, suspicious, hazardous, harassing, or disrespectful activity or situations that could compromise safety, security, or privacy.
Understand and comply with Bank security policy and procedures.
Complete all assigned monthly information security training and apply training concepts.
Recognize and appropriately handle all suspicious, questionable, or compromising e-mails.
Understand and comply with other Bank Policies and Procedures relevant to Safety and Information Technology.

Responsibilities

Processing of Mortgage Loans-Conventional, FHA, USDA, and VA.
Assist customers with the completion of conforming and non-conforming mortgage loans in person, online, and by telephone.
Respond to mortgage inquiries in a friendly and professional manner.
Input information and assist other staff as needed, to assure information is entered into the computer and all necessary preliminary documents are printed timely and submitted for underwriting within 24 hours.
Provide mortgage disclosures within regulatory timeframes.
Obtain all information and clear all underwriting conditions as directed, prior to closing.
Order or assist in ordering all documents necessary for the processing and closing of the loans as per procedures.
Assist with the retrieval, printing, processing and returning of all loan packages from out-of-town originators.
Greet and assist customers.
Respond to all inquiries in a timely and professional manner.
Prepare good faith estimates for realtors and customers.
Set up files, intake sheets and assign loan numbers.
Monitor and update loan information on a regular basis and assist with the pipeline reports.
Assist with the preparation of necessary tickets/GL batches for daily work and for the disbursing of funds for the loan proceeds and payment of invoices.
Perform daily functions such as answering the telephone, photocopying, scanning, mailing notices and other day-to-day tasks as requested.
Complete assigned BAI training on or before due dates.
Assist in marketing products that are available and develop business with customers and Realtors.
Attend functions and meetings related to the real estate market in our trade areas.
Utilize and cross sell other services and products offered by bank.
Ensure the Safety & Security of all team members, customers, the Bank, and personally.
Perform duties in a manner that ensures safety of other team members.
Maintain situational awareness in environment and alert supervisor of any unusual, suspicious, hazardous, harassing, or disrespectful activity or situations that could compromise safety, security, or privacy.
Understand and comply with Bank security policy and procedures.
Complete all assigned monthly information security training and apply training concepts.
Recognize and appropriately handle all suspicious, questionable, or compromising e-mails.
Understand and comply with other Bank Policies and Procedures relevant to Safety and Information Technology.