Mortgage Loan Processor

Bell Bank•Gilbert, AZ

5d•Onsite

About The Position

This position processes files assigned from the loan officers in a timely manner and monitors file status and potential problems. This position maintains contact with loan officers, realtors, and customers on file.

Requirements

Good computer and keyboarding skills.
Ability to manage time and work under deadlines and pressure.
Ability to work with people and maintain composure.

Nice To Haves

Minimum of two years of Loan Servicing or Real Estate Processing experience preferred.

Responsibilities

Maintain proper status on loan files assigned.
Review all VOE, VOD, VOR-M, Appraisals, Title Commitments, Credit Reports, and other credit documentation for accuracy and to correct any problems on these documents as soon as possible.
Work with the officers to prepare and submit a complete file to underwriting.
Work with the title company to set closing and to gather payoffs as needed on files.
Alert officers of potential problems on files and discuss these with the officers.
Monitor and report to the manager the performance and activities of the officers. If disagreement occurs on a file on how to handle the situation the processor shall consult the manager.
Keep abreast of FHA, VA, RD and Conventional guidelines as received.
Have a complete file for shipping and funding a loan.
Aid the shipping and funding departments as requested by the manager. Will assist as needed to resolve problems on files delivered.
Work evenings and Saturdays as scheduled. The work schedule for regularly scheduled full time employees is no more than forty hours per week.
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.