Mortgage Loan Processor
About The Position
This role demands leadership, decisiveness, sharp communication, and operational precision. As our Mortgage Loan Processor, you will own the loan pipeline from the moment a file hits Loan Setup to the moment it’s closed. You will track, manage, and prioritize the active pipeline to hit all milestones, review files for completeness, and proactively resolve any documentation gaps. You will anticipate preventable conditions and clear all underwriting conditions. You will ensure files are submission-ready and meet all underwriting requirements, participate in pre-closing audits, and help resolve post-closing conditions. You will uphold compliance with investor, agency, and regulatory guidelines. You will be the go-to contact for Loan Officers once the file enters processing, sending timely updates at key milestones: Disclosures, Appraisal, Conditional Approval, etc. You will own the communication rhythm and manage expectations while keeping the experience positive and professional. You will serve as the central liaison between loan officers and underwriters, lead weekly pipeline meetings, and reallocate resources to avoid bottlenecks. You will flag training gaps, identify process issues, and collaborate with leadership to improve operations. You will use Arive to manage pipeline workflows and internal communication, keep detailed notes and audit trails to ensure transparency and accountability, and generate weekly reports to track pipeline health, CTC timelines, and fallout.
Requirements
- Mastery of Arive and lender portals
- Seasoned in the broker world
- Tech fluency
- Unshakeable urgency
- Deadline obsession
- Speed + Accuracy: 5 borrower conditions or less, CTC 72+ hours before close.
- Extreme organization: but fast. No perfection paralysis. Done is better than perfect
- Emotional resilience
Responsibilities
- Track, manage, and prioritize the active pipeline to hit all milestones
- Review files for completeness and proactively resolve any documentation gaps
- Anticipate preventable conditions and clear all underwriting conditions.
- Ensure files are submission-ready and meet all underwriting requirements
- Participate in pre-closing audits and help resolve post-closing conditions
- Uphold compliance with investor, agency, and regulatory guidelines
- Be the go-to contact for Loan Officers once the file enters processing
- Send timely updates at key milestones: Disclosures, Appraisal, Conditional Approval, etc.
- Own the communication rhythm and manage expectations while keeping the experience positive and professional
- Serve as the central liaison between loan officers and underwriters
- Lead weekly pipeline meetings and reallocate resources to avoid bottlenecks
- Flag training gaps, identify process issues, and collaborate with leadership to improve operations
- Use Arive to manage pipeline workflows and internal communication
- Keep detailed notes and audit trails to ensure transparency and accountability
- Generate weekly reports to track pipeline health, CTC timelines, and fallout
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
